Reviews (9,241)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its exceptional customer service, user-friendly interface, and wide product selection. They appreciate the reliable shipping, competitive pricing, and seamless Shopify integration. The availability of personal agents and proactive support in resolving issues are also noted as significant benefits that contribute to business growth and customer satisfaction.
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very good
Very pleasant to work with. He/she responds very quickly. I look forward to continuing with him/her.
The customer support is excellent. Ada Qui sat patiently with me to help get the store up and running.
I'm so happy with CJDROPPSHIPPING and specially there support chat on WhatsApp. Today Yana send me a message to help me get the trending products for my Shopify store and I'm really impressed. Thank you Yana. I'm hopping to get the same response all the time. Thank you
Agent Gaines Guo has helped me very well!
I am amazed how this guys handle the customer support, JUST AMAZING. What I've seen until now really impresses me. I am very happy to do business with you and hope we can maintain that nice and easy relationship for long term business! Again, great customer service and availability! <3
Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
This app is pure business destroyer. People! be very aware I feel sorry when I see new users leaving positive reviews because CJ agent told them so. This app have an evil strategy to put pressure on new users for positive reviews. This app focus on pleasing new users till they open their store and get sales that the hell starts. I've tried all my best to inform shopify about their tactics and gave screenshots, Shopify said it's horrible and they are invastigating. I had their agent adding me in whatsapp begging me to remove facebook post about not processed order ( I wish I can show you screenshots guys) He told me I'm depressed because you left a negative post. he told me I will give you coupons if you remove it ( he never did and he ignored my messages after I deleted my post) He begged me to leave good reviews on shopify, trustpilot, facebook ... etc PEOPLE do not work with CJ!! I challenge you to find 1 real succesful story of anyone who worked with CJ. You will never find a real story about anyone who made good money with them NEVER!!
Hi dear, We are so sorry that CJ didn't give you a nice ordering experience. Could you please tell us your CJ ID and the order number to us? This is our contact way: support@cjdropshipping.com. We will help you check the specific reason.
CJdropshipping is amazing, they give you the best support. Alina Liu gave me the best support today. I had many confusing questions, she tryed her best to understand, and helped me solving all my problems tirelessly spending 1h 20min. Haha!
If you want to lose your business and get constant bad reviews, just use the CJ Dropshipping app. I've had enough! After placing an order, you find out a week later that the product is out of stock. This has happened six times, damaging my business significantly. I am extremely disappointed.
The communication between myself and my agent (Bonnie) was so helpful. They replied to my question immediately and provided useful advice. It made my job so much easier.