Reviews (9,545)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.

September 2, 2023

CJdropshipping customer service has been amazing. Even when roadblocks are beyond their control, they do everything in their power to fulfill orders as quickly and efficiently as possible and keep me informed along the way. I've bothered my Agent, Arlene Nong, every day. Each time, she responds with kindness and goes above and beyond to assist

Pati-Evi
Türkiye
1 minute using the app
June 12, 2023

Ruth was very helpful and got me everything i needed to get my store setup and running. highly recomend

Express Shop
United States
1 minute using the app
June 6, 2023

I'm new to CJdropshipping and wasn't sure what to do, but June was super helpful and patient with me and answered all of my questions. Amazing service and very friendly!

Peirma
United States
1 minute using the app
February 17, 2024

Positives Erlebnis mit CJ Dropshipping und Karen Jiang! Karen war äußerst hilfsbereit und professionell während unserer Konversation. Schnelle Reaktionszeiten und klare Informationen haben den gesamten Prozess effizient gemacht. Sehr zufrieden und werde weiterhin ihre Dienste

Travluxe
Germany
Edited November 5, 2024

I've been using the CJ app for the past few months and have been receiving support from Sabrina Liu, who I actually can't rate highly enough given she has gone above and beyond anytime I've reached out for a question, and I ask her something almost daily. Now that I'm more comfortable with it I do like the easy sourcing requests, product connections, pre ordering inventory, their handling of disputes, 24/7 support and care with communicating shipping/fulfilment with me (e.g., I have had pictures/videos before accepting quality). I would love to see the algorithm for the search fixed though, probably the biggest frustration with the app.

SALT & LEMONS
Australia
November 30, 2023

My agent Corry is very hard working and responsive. I appreciate his researched and detailed information. Although the inventory can be a little disorganized in their website, I think this is still a good service to have and very convenient to be able to speak 1:1 with a dedicated agent. I would recommend.

Bitty Beam - Mini Projectors
Canada
October 7, 2023

Customer service agent Kribee Huang is great!

Dose of Steps | Premium Baby, Kids & Maternity Essentials
Singapore
August 29, 2023

Starting my journey with CJ and Flo, my agent has been really amazing and I can't wait to work on this store with her and this app

Gracefulandgracious
Singapore
August 3, 2023

Cjdropshipping has very attentive personal agents that are always present to help out and make sure to have your doubts answered quickly. I felt very confident listing my product thanks to the help of my agent

TidyHang™
United Kingdom
May 29, 2023

Cristina was very helpful. Thank you, Cristina!

I believe the shipping times really need to be better explained on CJ Dropshipping's part though. Cristina though did a great job answering all my questions though.

Mainstay
Canada