Reviews (9,637)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

September 22, 2024

kribee Huang was very helpful and extremely quick in responding. Solved my problem.

Poochi Paws
Canada
6 days using the app
November 6, 2024

"Excellent Service and Outstanding Support!"
I’ve been using CJ Dropshipping for my business, and I highly recommend their service. A special shoutout to Winnie, who has been incredibly helpful throughout the process. The team is available day and night, always going the extra mile to find the best solutions. Whether it’s sourcing products, handling shipments, or answering questions, CJ Dropshipping shows true dedication and provides top-notch customer service. I’m very pleased and will definitely continue working with CJ!"

My Store
Türkiye
4 minutes using the app
September 2, 2024

I am very happy with this platform and would like to express my gratitude to Agent Abdel for his kind and helpful assistance.

Aladdins Store
Germany
About 2 months using the app
September 4, 2024

I would like to thank my representative Kaycee Chen for helping me by solving all my problems quickly and answering all my questions immediately. CJ Dropshipping has become more understandable and easy for me thanks to Kaycee.

Glass Garden
France
29 days using the app
August 20, 2024

CJ-Dropshipping's customer service is quite supportive and quick fast. Sveta (From CJ customer support) helped me to solve some issues related to my inventory and hence my issue was fixed in few minutes. She helped me to fix inventory issues.

Troi Mart
India
About 2 months using the app
September 24, 2024

Worst customer service. The sourcing team will just waste your weeks and will not do anything the way you want, will keep providing irrelevant responses, and will just abuse you, continuously wasting time.

StarLuxy
France
13 days using the app
November 18, 2024

The interaction was very nice with the employee Luria.

My Store
United Kingdom
About 20 hours using the app
August 31, 2024

I have been using cj drosshiping and I am very pleased with the care and advice, especially with the help Pauling has given me

ClickSmartSells
Colombia
About 1 month using the app
August 12, 2024

Services are on point and it is good for beginners…Me I was helped by Amelia who made everything easy for me,was quick to reply and gave me all the information I needed…All in all CJ is sooo amazing

@Amelia thank you for making everything so easy

The courier dude🏍️
South Africa
About 1 month using the app
August 13, 2024

Hi , I have a very very good experience with cj I would like to mension here about cucheng ( Doreen ) she is one of the best , cooperative , friendly ,highly professional representative of cj . I wish her all the best for her future goals and achievement. Again thanks to Doreen.

Hiracollection
United Kingdom
2 months using the app