Reviews (9,608)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its competitive pricing, high-quality products, and extensive selection. They praise its user-friendly interface and seamless integration with Shopify, which simplifies order processing and tracking. Exceptional customer service from dedicated agents who assist with sourcing and logistics, along with reliable and fast shipping options, are also highlighted. Merchants value the comprehensive services that support business growth.

December 20, 2022

5 stars to Alina Liu. She is very helpful. Her response is very quick and much appreciated. I am glad they have this kind of customer support.

Sari Sari Shop
United States
5 days using the app
May 26, 2022

very bad and poor service. the app itself ok but when you need real help they wont help you immediately my cj account was hacked and i was unable to filfilment orders *or* autorize the store on new cj account. it toke them over a week to start understand what happened and then they help
watch yourself!

Mr. Remover
Israel
5 months using the app
March 5, 2023

Jesse is hands down one of the best customer service representatives I have ever had the pleasure of dealing with. I asked a lot of questions about CJ, but Jesse took the time to listen and address my needs. She was patient, and understanding, and made sure that I had all the information I needed to make an informed decision. I truly felt like I was her top priority and that She genuinely cared about my satisfaction.

rknives
Pakistan
5 days using the app
October 21, 2023

I am extremely satisfied with the services provided by Kribee at CJdropshipping. Kribee's professionalism, efficiency, and dedication have made my experience in the dropshipping business exceptionally smooth. Kribee is always prompt in responding to my inquiries and went above and beyond to assist me in finding the right products for my online store.

Kribee's extensive knowledge of the market and their proactive approach in suggesting trending products greatly contributed to the success of my business. I am truly grateful for Kribee's support and guidance throughout my journey. I highly recommend my personal agent to anyone looking for a reliable and knowledgeable partner in the dropshipping industry. Their exceptional service has been invaluable, and I look forward to continuing our collaboration in the future.

Presto clothing
Sweden
5 days using the app
July 10, 2023

We have been using CJ's now for a couple of weeks for sourcing products for our dropshipping stores as we were having major issues with Aliexpress. We have our personal agent who helps us work directly with the suppliers to help. find exactly what we need. Our agent is called Katy and she is absolutely amazing. Katy always answers really quickly, is able to source what we need and even helps ensure that our orders get to our customers as quickly as possible. Katy really gives a personal touch and makes our lives so much easier. Thank you so much Katy and CJ's.

Figo Collective
Australia
5 days using the app
October 17, 2022

Der Support Mandy LU ist sehr hilfreich gewesen. Ich habe mit ihr auf Englisch gesprochen. Super App. Danke.

MI-IE.de
Germany
5 days using the app
December 31, 2020

Is a good app for dropshipping business start up .Makes dropshipping more systematic and more easier.

Soul Many Things
United States
5 months using the app
CJDropshipping replied January 4, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

April 1, 2023

Thanks to Rebecca Zhang for helping me solve my order synchronization problem .you are the best. I hope to fall back on you if I need one day

Sporty-Human
France
5 months using the app
December 4, 2023

This is the best delivery service app I've ever seen NGL Big thanks to (yanky) this guy is very kind and 100% legit and suggested

Finelook Toys
India
5 days using the app
November 26, 2021

Very poor service. Realistically speaking, only 35-40% of orders are delivered properly. When I say that, I mean: The process does not exceed 5-6 days. It is very long for the others.
Also, it REGULARLY happens that after 10 days of processing they just say “Out of Stock”. Very bad for us, they cover themselves while we quarrel with customers and lose them, as our reputation declines.
The other thing people need to know is that the Agent assigned to them by CJ can't help but look at the warrants, say what's going on, can he speed up the process? NO, it almost doesn't serve. And worst of all is when they write to you "This often happens in the DS" MA don't? And because you don't update your Stock products nicely, it says 40,000 in stock, and you say sold out. Funny and sad. To summarize: The processing is horrible. They always apologize and that's why only the customer service serves, to help in the right way? Hard
They do not update the camp regularly. Everything that is written on the site is not true.
They are only suitable for a start, later you have to get away from them or you will fail in the worst case.

Frenchie Complex
United States
5 months using the app
CJDropshipping replied November 29, 2021

Hi, sorry for the inconvenience to you. About the inventory, there are two types: CJ inventory (stocked in CJ warehouse) and factory inventory (stocked in factory inventory). When CJ doesn't have the inventory, it will take some time to get it from the factory, which will make the processing time longer. Regarding the out of stock issue, we recommend you contact your agent for the latest inventory status of your best sellers. Thank you for your patience.