Reviews (9,639)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

Edited October 6, 2024

Molto buona l'esperienza con il signor KEN , molto disponibile a darmi informazioni.

Molto buona l'esperienza con la signora Agnes , molto disponibile a darmi informazioni.

Outlet multibrand
Italy
About 1 month using the app
September 26, 2024

Der schnellste und beste Service, einen extra vielen vielen Dank für die Miya Huang, meine persönliche Beraterin.
Die hat mir das sehr viel leichter gemacht.
Vielen Dank!

Juwelenschatz
Germany
7 months using the app
October 22, 2024

very good

casapop
United States
About 1 month using the app
August 15, 2024

Zoey was very helpful in answering my questions regarding any trending products and helping me understand the website. Will look forward to working with her more as well

My Store
United States
About 2 months using the app
August 29, 2024

The Help I recieved form Ken Yang was invaluable, he got me right through my problem!

PAL Global
United States
About 2 months using the app
September 12, 2024

Ken Helped me so much, love this app

LaYi Online
Germany
4 months using the app
August 23, 2024

I had trouble connecting my Shopify store to the CJ portal, but with Doreen's help, who was really kind and thorough, I was able to complete the transfer in just a few minutes. Great job!

Relyever
Italy
11 days using the app
August 6, 2024

For the moment I'm finding myself very well, it's easy to manage the orders and as soon as I had a problem Leah helped me immediately, a really kind and helpful person. The times and management are also almost the same as they indicate.

AmicoGesù
Italy
4 months using the app
August 9, 2024

I’ve been using CJ Dropshipping for a while now, and I must say that their service has been outstanding. The platform is easy to use, and it offers a wide range of products that suit my business needs perfectly. The shipping times are reliable, and the product quality is always as expected.

I also want to highlight the exceptional customer service I received from Chico Lai. He went above and beyond to assist me with product related queries. He was patient, knowledgeable, and truly made the process smooth and stress-free.

DIDID
Singapore
About 1 month using the app
September 5, 2024

I am really impressed with the responsiveness of the customer service at CJ Dropshipping.
Bonney was very helpful in addressing some of my concerns, and I thank her for that.

AlcaRoma
Germany
About 1 month using the app