Reviews (9,607)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its competitive pricing, high-quality products, and extensive selection. They praise its user-friendly interface and seamless integration with Shopify, which simplifies order processing and tracking. Exceptional customer service from dedicated agents who assist with sourcing and logistics, along with reliable and fast shipping options, are also highlighted. Merchants value the comprehensive services that support business growth.
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Had an amazing chatting time with agent Aoki Gong. Helped me with solving my global shipping problem, really good and top quality service. Highly recommended!
getting worse day by day, gave it a chance couldnt handle 30 order with shipping time, had order 10-11 days not shipped, made me lose money all together
So far, I'm just starting to get into CJ, but the customer support is incredible! I had so many questions and Bonnie Gu answered them all. I thank her because she's helped me a lot, and she weven went out of her way to stay up until midnight in China to talk to me. Very happy with the customer service. 10/10
AN ABSOLUTE DISASTER!
Placed several orders and paid extra for (4-9 days) shipping. It's been 4 weeks now and I've just received 30% of my items. 1 came damaged and 2 items were totally different then what I ordered. I want to warn EVERYONE for this company. The delivery times they try to convince you with are not correct at all! My first but absolutely last order with this company called CJ Dropshipping!!
We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. Our agent team will double-check with the agent and will try our best to help you solve the problem.
I like the app and facility to source products. My agent Phoebus is really helpful and always helps me out with any of my concerns. The only reasons from not getting the 5th start is that some times products are listed but when you order you discover they are discontinued and shipping times and prices increased overnight for no reason... Apart from that I would give it a 5/5!!
Thank you for your feedback. CJ is always dedicated to offering better service and helping every dropshipper from start to success. Have a nice day!
Not good at all...it keeps my store authorization failed
I am so so grateful for Lea who has helped me so much with setting up my store and any obstacles.i come across, she is super fast to respond and we always get things sorted. Thankyou again
Your a superstar
Best customer service of any DS company. Products and shipping times you can't find better anywhere else. Yuliya Chan is the best support agent you can get!
The app is great and the agents are even better. They are super helpful and patient. They willingly assist and resolve my concerns right away.
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
I'm convinced these 4-5 star reviews are fake. Placed an order and there is no activity on it after 10 business days. It just says processing. Deleting the app asap. I Don't Recommend!
We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the problem.