Reviews (9,551)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.
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Cj has great customer service and shipping times. What I like most is that they assign you a personal account manager. It's great having a point of contact when you are scaling.
Thank you for your feedback. CJ is always dedicated to offering better service and helping every dropshipper from start to success. Have a nice day!
Some of the shops on CJ are scam suppliers. When I brought this to CJs attention the deleted my account instead of resolving the issue.
We are so sorry that CJ didn't give you a nice ordering experience. Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. We will help you check the specific reason.
I recently began using CJdropshipping, and my experience with the service has left me feeling rather unsatisfied. The "account manager" assigned to me has not been very helpful, providing brief, uninformative responses to my inquiries. It's akin to conversing with an inexperienced individual who offers one-word answers and fails to guide me towards effective solutions.
Bin Han is the best. thank you
I get the clarity that i need whenever i am confused through the help of my support agent Amy Huang. She replies as quick as she can and help me understand the process. Thanks Amy - you’re awesome!
Cj is the best site for dropshipping, and with very good support, Berry helped me answer all my questions!
Made 3 orders, 1 was deliveried, 1 was returned money after a week because the supplier did not send an order with no any apologize and the last one with bad damaged box, no seal, missing item. And when I asked for resend a new one or refund, they asked me a ton of questions, provided a proof of my customer and after I gave them the image of product they said they only refund amount of missing item, unprofessional. Never use your service again!!
We are so sorry that CJ didn't give you a nice ordering experience. Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. We will help you check the specific reason.
Fast , great customer service. thanks mango
Good service. Thank you for my agent Lee Li. He's very patient to answer my questions. Hope we can have a happy cooperation.
Thank you for your feedback! Your approval is our motivation.
EDIT: The shipping is extremely slow and inaccurate. It does not update for 5+ days. DO NOT PAY for "Fast shipping" because it takes as long as ordinary shipping. It's estimated at 7-9 days and it has been 15 days already, just in transit. Customer service is kind at first, but now they are unresponsive.
I have tried many different dropshipping apps, until I found CJ. I enjoy how it's free to use and it offers so many different features. Thanks to CJ, my store is running smoothly. I have been using it for a few weeks now and it takes some time to learn all the features, but the agent chat option makes it stress free! Everytime I have a question, and agent is there to assist me immediately. Irene has been amazing and so helpful to answer my questions as I learn the platform.