Reviews (9,543)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.

May 7, 2021

Although CJ do lack a large inventory compared to AE, Liz Liao was very helpful and patient in answering my questions and helping me source for products! :)

Just For Mama
Singapore
7 days using the app
CJDropshipping replied May 7, 2021

Thank you for your feedback! Your approval is our motivation.

Edited June 20, 2023

Cristina was quick to respond to my questions and helped me complete what I desired to do. Store building is an endeavor i desire not to persue right now, but customer service will respond & help you through whatever process you want to go. It's awesome!

My Store
United States
About 6 hours using the app
December 21, 2023

worest app ever doesnt work lags dont waste your time

VentiLife
United Kingdom
6 days using the app
December 4, 2021

The wierd thing is that most of the comments are thanks to the customer service representatives with names, this is suspicious , really Haha

Doggy Wuffy
Saudi Arabia
6 days using the app
December 5, 2023

Your service was good

LE CIA
Bahamas
6 days using the app
April 23, 2021

just got done asking some question and i already approve even gave me a whole powerpoint on how it works. They are quick replying and very nice!!! thank you Wendy!

Benrare
United States
About 5 hours using the app
CJDropshipping replied April 24, 2021

Thank you for your feedback! Your approval is our motivation.

June 13, 2023

Complicated adding review process. The font size on the site is way too small, hard to locate things. Frustrating experience for a starter like me. Will uninstall the app.

SHOP. ONLINE. FUN
Australia
6 days using the app
CJDropshipping replied June 13, 2023

We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID? This is our contact way: support@cjdropshipping.com. Our agent team will double-check with the agent and will try our best to help you solve the problem.

June 9, 2021

If a product sells out of your local warehouse, it wont update the stock feed to your site. It means that you can keep on selling the product only to then have to refund your customers.

readyto.shop
United Kingdom
5 days using the app
November 10, 2021

I was very optimistic to use their service ...i googled a lot of reviews on trustpilot too ...people lost thousands of dollars near 50K orders burned in the flame ...i read shopify reviews to confirm such ..dont read the 5 stars ...they will destroy your business

DIVA MALL - Be Your Self !
United Arab Emirates
5 days using the app
CJDropshipping replied November 11, 2021

Thanks for your feedback. You can place a sample order to test the product quality and shipping time. With any problems, you can also write an email to support@cjdropshipping.com or contact our online support for help. Chatroom: https://chat.cjdropshipping.com/?autoArtificial=1#/newChat We'd love to help you with your business.

July 11, 2023

SCAM

no customer support
products dont ship
site doesnt work
its just a replicated alibaba page run by scammers

Now Alchemy
United States
5 days using the app
CJDropshipping replied July 13, 2023

We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the problem.