Reviews (9,595)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and comprehensive services that help scale businesses. They praise its user-friendly interface, seamless Shopify integration, and responsive customer support, including personal agents who assist with product sourcing and order management. Fast shipping times and reliable fulfillment further enhance merchant satisfaction, making it recommended for its extensive product range and dedicated support.

August 2, 2023

I really appreciate CJ, their agents are competent and their delivery times are faster than aliexpress. It is a little bit more expensive but you can be sure that the product is of good quality, because it has been checked by hand. Thanks to Lydia Wang for sourcing a product for me quickly and seriously. I would recommend

Rainess
France
1 day using the app
November 9, 2021

Worst app and very bad customer support, they took almost 9 days to ship the items go for private agents they are best than this cj

Next Robin
United States
About 1 month using the app
CJDropshipping replied November 15, 2021

Sorry for the inconvenience to you. For products not stocked in our warehouse, the processing time may be longer. You can contact our agent to help check the order status at any time. Chatroom: https://chat.cjdropshipping.com/?autoArtificial=1#/newChat

December 22, 2023

Super Easy To Use. I Like it

Your Luxury Store
Germany
1 day using the app
August 6, 2021

Tinkle Chen help me when i needed help ASAP, my agent Mayya Wang is also really helpful she takes time to understand what i need. i LOVE this app! Only thing there is a crazy amount of Bugs!! Which makes me sad cause i really like this app.

Funky Slides
Canada
28 days using the app
CJDropshipping replied August 8, 2021

Thank you for your feedback! Your approval is our motivation.

July 20, 2021

Alan Yang did an excellent job communicating with me the details of setting up my shipping account. Highly Recommended.

Decordovia
United States
About 22 hours using the app
CJDropshipping replied July 21, 2021

Thank you for your feedback! Your approval is our motivation.

Edited March 3, 2023

I didn't expect this type of treatment. My support agent Ruth Ying is always friendly, ready to help and respond very fast. Thank you!

The Modern Habitat
Switzerland
About 22 hours using the app
March 13, 2023

Really easy to navigate through.
Very friendly and understanding customer service.
Thank you Diana for the warm responses and fast response.

TurboDust
Malawi
About 22 hours using the app
August 3, 2023

A Cj está me possibilitando um caminho imenso de oportunidade nesse meu começo como dropshipers. Com atendimento excepcional da Murphy Hu. Eu lhe agradeço imensamente pela dedicação e empenho em me manter nessa minha estrada de drop. Não e fácil pra quem está começando, há muitas dúvidas e medo de não conseguir tirar os planos do papel. E a Cj é que tem me engajado nessa trajetória. Com seu completo profissionalismo de serviço dedicado aos dropres.

My Store
Brazil
About 22 hours using the app
December 21, 2022

WORST DROPSHIPPING AND UNETHICAL BUSINESS THEY ARE RUNNING. I AM SURPRISED HOW THEY ARE NOT SHUT DOWN. ORDERS TAKE OVER 10 DAYS PROCESSING AND THEY LIE ABOUT DISPATCHING THE ORDERS WHEN THE ORDERS ARE SITTING IN THEIR WAREHOUSE UNTIL YOU BRING IT UP AND SUBMIT A DISPUTE THEN THEY SHIP IT OUT AFTER 15-20 DAYS..SO IF YOU ARE LOOKING TO SKIP ALL THIS HEADACHE..PLEASE QUIT THEM NOW. OTHERWISE NO MATTER IF YOU HAVE BEEN DROPSHIPPING FOR A FEW MONTHS OR A FEW YRS IT WILL TAKE THEM ONLY A FEW DAYS TO RUIN YOUR BUSINESS

StyleStruckCo
Canada
26 days using the app
CJDropshipping replied December 21, 2022

We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the problem.

November 2, 2023

CJ is an extremely helpful way to handle your dropshipping needs. My consultant Bin Han was amazing and resolved the issue within seconds. Thanks!

Paperbytes
Singapore
About 21 hours using the app