Reviews (9,543)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.
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Sehr guten Service bekommen von Jolie. Alles einfach und verständlich. Perfekt für Anfänger!
Very fast shipping and amazing Personal Agent. My agent Ely really helped me!
I recently had a disappointing experience with CJDropshipping's customer support. I had an issue with tracking a package I purchased four days ago and reached out to their support team for assistance. Unfortunately, my concerns were not addressed adequately.
A representative named Cheria was unresponsive and did not provide the help I needed. This lack of communication and support has left me feeling frustrated and ignored.
Furthermore, the inability to track my package after several days has left me feeling scammed by CJDropshipping. This is not a feeling any customer should have when dealing with a business.
I expected a higher level of service from CJDropshipping and am disappointed with the lack of transparency and support. It's important for businesses to respect and value their customers, and I feel this was not the case in my interaction with CJDropshipping.
I hope this feedback will lead to improvements in their customer service. Until then, I would caution others about this potential issue.
We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the problem.
Really great app, I use it for a lot of my products. Sylvia Wang and Susan Zhou from their support team have been very helpful. 10/10 would recommend to everyone.
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
They are getting worse. They are increasing the shipping rate while delaying orders. Delayed shipment is understood during a pandemic, but increasing the shipping rate at the same time is the worst experience.
Dear user, we're sorry for the bad experience. We have contacted your agent about the problem and we'll try our best to solve your questions. Thanks for your understanding and have a nice day.
I look forward to seeing how well CJdropshipping works. I am switching over from Oberlo. My agent is amazing and I cant wait to work more with them.
super helpful and supportive and responsive agent keep up the good work.
i recommend this app for anyone
Thank you for your feedback! your approval is our motivation.
Tab Zhao is an exceptional sales agent who went above and beyond to help me find products. Their dedication to customer satisfaction are truly outstanding. I highly recommend Tab .
It's so useless trash, I hate this customer service, it's 0 impact, don't waste your time for it, every product you must adding one by one, I GOT 1000+ products in my shop, how they think it's gonna happen i add all of these products one by one? I'm pretty sad because I can't give them 0 stars, 1 star is minimal. But if i can i give them -1000 stars. UPD. They call me in the morning ask me to give them one more chance, I SPEND MY WHOLE WORKING DAY TO START TO WORK WITH THEM. But nothing. IT's 100% broken web site, nothing is working there, costumer service is stupid as a fk monkeys, If they are can't make them web site working, HOW can i let them take care of my products and shipping? It's a fk joke
We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the problem.
saturn wang is very helpful and nice with customer service
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