Reviews (9,587)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and comprehensive services that help scale businesses. They praise its user-friendly interface, seamless Shopify integration, and responsive customer support, including personal agents who assist with product sourcing and order management. Fast shipping times and reliable fulfillment further enhance merchant satisfaction, making it recommended for its extensive product range and dedicated support.

Edited March 28, 2023

The app still under test but i like the support they answered me so fast so kind and helpful if i like this app after test i will recommend it again and may on youtube as well

Fashion Madowa
Germany
8 days using the app
April 14, 2021

Talked with Ian Xue at the CJDropshipping website, he is an agent. Pretty cool dude and helped me out with questions.

TheOpenPong™
United States
About 6 hours using the app
CJDropshipping replied April 15, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

May 7, 2021

Although CJ do lack a large inventory compared to AE, Liz Liao was very helpful and patient in answering my questions and helping me source for products! :)

Just For Mama
Singapore
7 days using the app
CJDropshipping replied May 7, 2021

Thank you for your feedback! Your approval is our motivation.

Edited June 20, 2023

Cristina was quick to respond to my questions and helped me complete what I desired to do. Store building is an endeavor i desire not to persue right now, but customer service will respond & help you through whatever process you want to go. It's awesome!

My Store
United States
About 6 hours using the app
December 21, 2023

worest app ever doesnt work lags dont waste your time

VentiLife
United Kingdom
6 days using the app
December 4, 2021

The wierd thing is that most of the comments are thanks to the customer service representatives with names, this is suspicious , really Haha

Doggy Wuffy
Saudi Arabia
6 days using the app
December 5, 2023

Your service was good

LE CIA
Bahamas
6 days using the app
April 23, 2021

just got done asking some question and i already approve even gave me a whole powerpoint on how it works. They are quick replying and very nice!!! thank you Wendy!

Benrare
United States
About 5 hours using the app
CJDropshipping replied April 24, 2021

Thank you for your feedback! Your approval is our motivation.

April 27, 2024

Very good

ZEN Store
Romania
June 13, 2023

Complicated adding review process. The font size on the site is way too small, hard to locate things. Frustrating experience for a starter like me. Will uninstall the app.

SHOP. ONLINE. FUN
Australia
6 days using the app
CJDropshipping replied June 13, 2023

We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID? This is our contact way: support@cjdropshipping.com. Our agent team will double-check with the agent and will try our best to help you solve the problem.