Reviews (9,545)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.
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I've been using the CJ app for the past few months and have been receiving support from Sabrina Liu, who I actually can't rate highly enough given she has gone above and beyond anytime I've reached out for a question, and I ask her something almost daily. Now that I'm more comfortable with it I do like the easy sourcing requests, product connections, pre ordering inventory, their handling of disputes, 24/7 support and care with communicating shipping/fulfilment with me (e.g., I have had pictures/videos before accepting quality). I would love to see the algorithm for the search fixed though, probably the biggest frustration with the app.
My agent Corry is very hard working and responsive. I appreciate his researched and detailed information. Although the inventory can be a little disorganized in their website, I think this is still a good service to have and very convenient to be able to speak 1:1 with a dedicated agent. I would recommend.
Customer service agent Kribee Huang is great!
Starting my journey with CJ and Flo, my agent has been really amazing and I can't wait to work on this store with her and this app
Cjdropshipping has very attentive personal agents that are always present to help out and make sure to have your doubts answered quickly. I felt very confident listing my product thanks to the help of my agent
Cristina was very helpful. Thank you, Cristina!
I believe the shipping times really need to be better explained on CJ Dropshipping's part though. Cristina though did a great job answering all my questions though.