Reviews (9,572)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its competitive pricing, high-quality products, and comprehensive services that help scale businesses. They praise its user-friendly interface, seamless Shopify integration, and responsive customer support, including personal agents who assist with product sourcing and order management. Fast shipping times and reliable fulfillment further enhance merchant satisfaction, making it recommended for its extensive product range and dedicated support.
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I would like to thanks Jacob Zhao for the support he gave me. He has been so helpful and patient to find the right informations!
Thank you for your feedback! Your approval is our motivation.
Fast replies, informative and helpful links were sent. Very thorough replies. Thanks great support so far from "Michell luo"!
Waylan is the best. Always helping me to resolve any issues that I may have or answer my questions regarding products. I enjoy working with him.
CJdropshipping customer service has been amazing. Even when roadblocks are beyond their control, they do everything in their power to fulfill orders as quickly and efficiently as possible and keep me informed along the way. I've bothered my Agent, Arlene Nong, every day. Each time, she responds with kindness and goes above and beyond to assist
Ruth was very helpful and got me everything i needed to get my store setup and running. highly recomend
I'm new to CJdropshipping and wasn't sure what to do, but June was super helpful and patient with me and answered all of my questions. Amazing service and very friendly!
Positives Erlebnis mit CJ Dropshipping und Karen Jiang! Karen war äußerst hilfsbereit und professionell während unserer Konversation. Schnelle Reaktionszeiten und klare Informationen haben den gesamten Prozess effizient gemacht. Sehr zufrieden und werde weiterhin ihre Dienste
I've been using the CJ app for the past few months and have been receiving support from Sabrina Liu, who I actually can't rate highly enough given she has gone above and beyond anytime I've reached out for a question, and I ask her something almost daily. Now that I'm more comfortable with it I do like the easy sourcing requests, product connections, pre ordering inventory, their handling of disputes, 24/7 support and care with communicating shipping/fulfilment with me (e.g., I have had pictures/videos before accepting quality). I would love to see the algorithm for the search fixed though, probably the biggest frustration with the app.
My agent Corry is very hard working and responsive. I appreciate his researched and detailed information. Although the inventory can be a little disorganized in their website, I think this is still a good service to have and very convenient to be able to speak 1:1 with a dedicated agent. I would recommend.
Customer service agent Kribee Huang is great!