Reviews (9,639)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

September 11, 2024

Excellent customer support. Thank you Ken for the fast replies.

Crabby Cribs
Jordan
27 days using the app
September 2, 2024

amazing whatsapp support, Ken is being very helpful and quick to response to my questions

Mix Match Market
Canada
2 months using the app
October 14, 2024

Bonjour Camelia ZHU m'a aider à trouver une solution à tous mes problème jusqu'au paiement de commande c'est une vrai professionnel.

Milles merci encore!!!!

Bébétoile
France
3 months using the app
November 12, 2024

Very accommodating! Sini Liu is very responsive with my questions.

ZiziHaven - Home and Office Decor
Philippines
4 days using the app
August 22, 2024

I had the pleasure of working with Cherry Xu from the CJ Dropshipping support team, and I am thoroughly impressed with her exceptional customer service. From the moment I reached out, Cherry was attentive, knowledgeable, and incredibly responsive. She patiently answered all of my questions, provided clear and detailed explanations, and went above and beyond to ensure that my concerns were addressed promptly. Cherry's professionalism and commitment to helping her customers truly stand out, making my experience with CJ Dropshipping smooth and stress-free. I highly recommend Cherry Xu for her outstanding support and dedication to customer satisfaction.

TrendSpot
United States
28 days using the app
August 30, 2024

Jolie helped a lot got me though my problems

GourdLife
Canada
About 1 month using the app
August 14, 2024

Best service every Dropshipper need CJ. Fast shipping, fast customer service, best product sourcing!! Highli recommend for everyone

Furion™
Switzerland
5 months using the app
September 4, 2024

fast like fast train.... sort my issues in 5 mints.... Thank you so much Alen for your kind response and help ..

Sooda
United Kingdom
14 days using the app
September 26, 2024

Thanks for your great support Rebecca Lin!

Potscape
United States
21 days using the app
August 6, 2024

I have been using CJ Dropshipping for my e-commerce business, and I am thoroughly impressed with their services. The platform is user-friendly, and the range of products available is extensive, catering to all my business needs. Shipping times have been consistently reliable, and the product quality has met my expectations.

A special thanks to Agent Ken Yang, who has been exceptionally helpful throughout my experience. Ken’s prompt responses, attention to detail, and dedication to resolving any issues have made a significant difference. His support and professionalism are truly commendable, making my dropshipping journey smooth and hassle-free.

I highly recommend CJ Dropshipping to any e-commerce business owner looking for a reliable and efficient dropshipping partner. Their exceptional service, combined with the outstanding support from agents like Ken Yang, sets them apart in the industry.

Brodtica
United States
Over 1 year using the app