Reviews (9,663)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.
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i use the CJ droppshipping two weeks. I order like 20 orders... after 1 week i asked if the orders was send and then they told me that it was not in stock... I finde a nother factory on CJ befor i made my orders i asked if they have it on stock and they told me yes... after a few same thing happend. my custemors got realy mad for waithing extra 3 weeks almost because CJ are so unprofessional. ...
Hi dear, We are so sorry that CJ didn't give you a nice ordering experience. Could you please tell us your CJ ID and the order number? This is our contact way: support@ ...
New to the app, trying to understand how it works. Connected with the support team and they are quite helpful in explaining the details.
Thank you for your feedback! your approval is our motivation.
do not work with this company, they are crooks and liars, the whole experience was disgusting, Hugo Hu was our account manager, told us incorrect wrong information, wasted our time, took ages to reply, when he did he was rude,all he can say is LMAO.. shopify should not work with this company, no one should, we will dedicate time to making sure others know how bad they are on every social platform ...
Unreliable people, please run away from this. So many one star reviews that they are asking starters like to rate them with 5 starts even though they are not solving any doubts.
Thanks for your feedback. We're always trying to solve problems for customers. With any doubts, you can talk to your agent, submit a ticket or write to support@cjdropshipping ...
Very bad service, the order was dispatched unsuccessful and do not have any notice and they was not responsible for it. Very disappointed.
We are so sorry that CJ didn't give you a nice ordering experience. Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping. ...
The live chat support (Mary Li) helped me quickly. I was satisfied with the service, the problem was solved and Mary Li is friendly.
Shipping costs are outragous. AVOID. $7 shipping for a $0.50 toy? There are much better suppliers around that don't overcharge for shipping to this degree.
Hi dear, We are so sorry that CJ didn't give you a nice ordering experience. We have contacted your agent and she will get in touch with you. If you have any questions about ...
Customer support is basically non-existent. If you ever have problems with your account that aren't in the FAQ, you are basically never going to resolve it. Even if you get a hold with them they do not provide any meaningful help to you.
We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID and the order number? This is our contact way: support@ ...
I used this app after checking the reviews. But my experience just a few days after opening, was truly of nightmares. I spent six hours trying to get my clients order pushed through. I followed all the instructions, their help bot and staff member were no help sadly. In the end, I located another supplier who I used ten years ago whilst trading on eBay. Order went through, real easy. If it's not ...
Hi, we are so sorry for your bad experience. If you have any problems, please send an email to our support team (support@cjdropshipping.com) and we will try our best to help ...
I've been trying out the CJ dropshipping platform for a week and it has just been absolutely appalling. I've been sending queries via the Chatroom, the Live Chat and email but my queries haven't been answered or resolve. I ran a test order through because I was tired of chasing for answers and was going to run the test on my own to find out how the dropshipping process would work. The order has ...
We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the ...