Reviews (9,609)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its competitive pricing, high-quality products, and extensive selection. They praise its user-friendly interface and seamless integration with Shopify, which simplifies order processing and tracking. Exceptional customer service from dedicated agents who assist with sourcing and logistics, along with reliable and fast shipping options, are also highlighted. Merchants value the comprehensive services that support business growth.

August 27, 2024

Their support is amazing especially April she is always willing to help!

Auraqo
Morocco
About 2 months using the app
August 26, 2024

Fast reply and great support from Leila!

KidsBuddy
Germany
About 2 months using the app
August 23, 2024

Hey there, just writing this review to recommend this awesome service with it's insanely fast responding agent team. My agent Billy Shi has never let me down once. Always helping me with whatever problem may occur, by utilizing his vast knowledge about how cj works. Really amazed on how quick and to the point his responses were.

WateredWind
Greece
3 months using the app
Edited August 31, 2024

Great service! Ken was incredibly helpful and resolved my issue quickly. Highly recommend this service. 5 stars!

Eclipse Emporium
Italy
3 months using the app
August 27, 2024

Partnering with CJdropshipping has transformed my business, and I can't thank Eileen Qian enough for her exceptional support! Eileen has been amazing to work with—always responsive, knowledgeable, and consistently going the extra mile to ensure everything runs seamlessly. The platform is user-friendly, offering a wide selection of products and dependable shipping options. However, what really distinguishes CJdropshipping is their top-notch customer service, particularly with dedicated agents like Eileen who make you feel fully supported at every turn. I highly recommend them!

VORA
United States
About 1 month using the app
August 20, 2024

great help by April, good customer service

Vidaxo-Stockholm
Netherlands
4 months using the app
August 19, 2024

good support

Cửa hàng của tôi
Vietnam
5 months using the app
August 27, 2024

I have just started to use CJ and I must say that the customer service is great. Zoey, my agent, was super helpful and answered to all my questions very quickly finding solutions to issues a was having due to my inexperience.

Thanks Zoe!

Daruma Power
Italy
About 1 month using the app
August 26, 2024

Jolie's Great! <3

PUNCHINELA'S
United States
About 2 months using the app
September 2, 2024

Krise, è molto professionale e davvero bravo nel suo lavoro. Rende tutto più facile!

LUMA
Switzerland
19 days using the app