Reviews (9,641)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

September 2, 2024

Great support team! They're always quick and helpful, making it easy to resolve any issues. Highly recommend this app for their excellent customer service.

MODERN BAZAR
United States
4 days using the app
August 26, 2024

Many thanks to Bianca
For great and personal service! I really like your app, it provides a complete package for what I need

StingMasterQuell
Israel
3 months using the app
July 26, 2024

My experience has been great with cj, nice products, i can do custom packaging, import my packaging to cj warehouses including boxes and hang tags.

And 'Camilia Zhu' thats the name of the support team member who helped me a lot, she is really nice and straight-forward to helping.

i do recommend cj more than any other dropshipping app in shopify.

!!!Let's do it!!!

Atlance
India
5 months using the app
August 14, 2024

Cherry Xu is my customer service Agent and she's the best! Anything that I need help with my orders she takes care of it and every thing runs smoothly. Great app and great service!

Woofs and Paws
United States
2 months using the app
September 18, 2024

I've just started working with Milla and it's been a real pleasure.
Very responsive, professional and pleasant person

Uñas Perfectas
France
3 days using the app
September 2, 2024

amazing whatsapp support, Ken is being very helpful and quick to response to my questions

Mix Match Market
Canada
2 months using the app
August 19, 2024

Like the app and the customer service is very very responsive and helpful in particular my personnal agent Luria Xie. I can only recommend people downloading this app and working with CJ Dropshipping

The Peak Flex
Switzerland
4 months using the app
November 7, 2024

kribee Huang ma aider Pour valider ma première commande. Je suis très contente grâce à elle. Je peux maintenant commencer à travailler correctement je suis super contente. Merci beaucoup

AR-Glow
France
About 2 months using the app
August 28, 2024

Well it's been a good practical and experienced alot of knowledge. Therefore I do appreciate for the continued support from Leah

TechVitaHub
Uganda
About 2 months using the app
Edited August 16, 2024

I have been using this platform for over a year, and I highly recommend CJ to anyone looking to start their own business. The platform is intuitive and easy to use, with the added benefit of having a personal agent to assist with any questions or issues. I’ve been fortunate to work with both Carrie and Bring Zhong as my agents, and I couldn’t be more satisfied with their service. They are professional, responsive, and always go above and beyond to help me and my team. Whether it's quick updates or finding solutions to any challenges we face, they consistently deliver exceptional support. If you get the chance to work with either of them, consider yourself lucky!

VISIBREEZ
Canada
6 months using the app