Reviews (9,640)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

November 26, 2024

J' ai pu échanger avec Kribee Huang qui m'a aidé et qui a été très patiente.J'ai pu passer ma commande avec succes et Kribee Huang m'a tout expliqué sur le no IOSS tout était claire je suis très satisfaite,
Merci à Kribee Huang

ZammouriTordjman Shop
France
6 days using the app
July 10, 2024

Been using CJ for over 2 years now and can never complain about anything. always the best experience. Highly recommended!
Carrie Wang is one of the most friendly staff in Cj. whenever i need any help she helps you like its her own business.

MYAPPLECOVER
Australia
Over 1 year using the app
August 20, 2024

Zoey replied very fast and solved my problem within just minutes. I was surprised how fast my problem got solved.

Very great service!

Mr. Ortho
Germany
28 days using the app
August 16, 2024

I am very new to this business, and CJ has made sourcing products a breeze. I am grateful for my support agent Winnie for graciously answering all my questions and providing me with accurate knowledge and actionable steps to help me resolve any issues i had. Highly recommend CJ, and kudos to Winnie for your expert help!

Daughter's Nature
United States
3 months using the app
August 20, 2024

Overall a positive experience. Sometimes there is a lag in processing & shipment of products. Agents are extremely helpful and quick to resolve issues or lend a helping hand. Good customer service.

Kït the label
Australia
About 2 months using the app
July 15, 2024

We have been using CJ Dropshipping for a while now, and must say, their service has been exceptional. The platform is user-friendly, making it incredibly convenient for my business needs.

What sets CJ Dropshipping apart is their outstanding customer support. Sveta, has been a lifesaver! Her dedication and prompt responses have made all the difference. Whenever I've encountered an issue or had a question, Sveta has been there with a solution, always going above and beyond to ensure everything runs smoothly.

Her professionalism and willingness to help have been much appreciated.

Thanks.

PawsJourneys
Canada
10 months using the app
July 30, 2024

Best Platform ever for sourcing. there agents are top notch specially I worked with NOVA she such a great person, she help me a lot, even in weekends she was sort it out the issues. I think I am lucky to get Nova as our agent.

Perki
United States
8 months using the app
August 16, 2024

Perfect platform with quick support and a big selection of products.

Mevana
Netherlands
3 months using the app
August 27, 2024

Bianca is amazing to work with professional, attentive, and always going the extra mile. Highly recommend her for top notch service!

Vefa The Label
Canada
13 days using the app
October 9, 2024

Tab Zhao my agent, made working with CJdropshipping so easy & beneficial for my company. I greatly appreciated his Assitance in helping me with products for my store! Highly recommend!

Pocket Fan
United Arab Emirates
About 4 hours using the app