Reviews (2,061)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly platform that enhances order fulfillment and operational efficiency. They praise its seamless integration with Shopify, quick syncing, and access to a wide range of quality products at competitive prices. The responsive customer support is noted for its effectiveness in product sourcing and order management. Merchants value the time savings and stress reduction, which aids in business growth.

September 24, 2024

I'm very satisfied with Arina Dong

Dirt Therapy
United States
About 2 months using the app
July 4, 2024

Cherry Xu is very helpful, always happy to help and provide support.

NSE Imports
United Kingdom
Over 3 years using the app
Edited May 18, 2024

Very quick response time and very good customer service. Arlene was very responsive and very helpful. Highly recommended.

I Sew Need It
United States
Over 3 years using the app
Edited January 23, 2024

Very good service from CJ and the contact with April is very good!! Very profesional, efficient and friendly person!!! 5 stars for her

Mikizi
France
Over 3 years using the app
CJDropshipping replied November 27, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

December 27, 2023

CJ has definitely stepped up their game. Customer service has been awesome.Cheria helped us close a case quickly, definitely recommend.

www.mytooluse.com
United States
Over 3 years using the app
March 26, 2024

Very helpful customer service and a wide selection of products with decent shipping times. Thank you Estella for your excellent efforts!

VeFresher
United States
Over 3 years using the app
April 29, 2024

Great Agent , all the time available, very helpful

Tout pour la Femme
United States
About 3 years using the app
Edited May 30, 2023

Great service from my rep Estella :) I have been using CJ for 3 years now and I have had a very good experience with them so far!

Bobo's House
United States
About 3 years using the app
CJDropshipping replied October 28, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited October 25, 2023

CJ Dropshipping is very user friendly dropshipping platform. Fionnula Wong have given me a clear, fast and informative guildlines to me for my doubts and issues I have facing. Thanks for the support!

Cheermeric
Malaysia
About 3 years using the app
CJDropshipping replied April 28, 2021

Thank you for your feedback! Your approval is our motivation.

June 23, 2023

Greetings,

I have had the pleasure of working with CJ for several years now and have witnessed firsthand their unwavering commitment to improving their platform. I can attest to their exceptional support and customer service, which have been invaluable in my business endeavors. Specifically, BOX CHEN has been an outstanding point of contact, always providing timely and effective solutions for any issues that may arise. Thank you CJ for your continued dedication to excellence.

Magnetic Simplicity
United States
About 3 years using the app