Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide product range, competitive pricing, and efficient shipping. They commend the personalized customer service, noting the quick response times and professionalism of assigned agents. The platform's sourcing services and private chat feature are also highlighted. Some merchants credit the customer service team for significantly contributing to their business success.

November 4, 2023

To be Honest the service is very good and my assistant Zoey solves all my doubts perfectly, however I consider that there are certain things which I think would be better

WIZMOX
India
3 months using the app
October 10, 2023

I have been speaking with Lea. She's very attentive to my petitions and she's always ready to help with the shipping management. Very nice! Otherwise, I also like the fact that the customer service is always there to help. You rarely have to wait to get an answer, which is great for trust especially in the beginning.

Sleepgonom™
Spain
4 months using the app
October 23, 2023

I get the clarity that i need whenever i am confused through the help of my support agent Amy Huang. She replies as quick as she can and help me understand the process. Thanks Amy - you’re awesome!

Slimming Wonders
Philippines
22 days using the app
November 5, 2023

Great assistance, fast and accurate! I recommend it for now!

OneDecHome
Germany
7 months using the app
November 3, 2023

Very pleasant to work with. He/she responds very quickly. I look forward to continuing with him/her.

MagicBlender
Switzerland
About 2 months using the app
December 5, 2023

Your service was good

LE CIA
Bahamas
6 days using the app
March 9, 2024

bin sehr zurieden.

Aipotu
Germany
2 days using the app
July 18, 2023

billy on the night staff was super helpful... i am still trying to make sense of such a departmentalized set up...
thanks billy

Ocasion
Canada
Over 1 year using the app
Edited January 16, 2024

CJ has wide range of quality products and simplified sourcing, order fulfillment, and inventory management. Bin Han is a great agent - always quick to reply and helpful. Highly recommend.

Lunimoon
Canada
5 months using the app
July 3, 2023

The service is very good and my assistant Winnie solves all my doubts perfectly, however I consider that there are certain things which I think would be better

Shamala Store
United States
3 months using the app