Reviews (9,667)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for streamlining business operations and boosting customer satisfaction with competitive pricing and reliable product quality. Its user-friendly interface and seamless integration with Shopify simplify product and inventory management. The platform offers various tools for efficient business management. Customer service is highly praised for responsiveness and helpfulness in product sourcing, resolving shipping issues, and providing market insights.

December 30, 2020

Good service to start your business, I used them 1 and a half year now to start all my dropshipping businesses, the shipping time is around 10-30 days depending on the destination and the price is really good. 4/5 stars.

Maxim Razors
Greece
About 2 years using the app
CJDropshipping replied January 4, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited February 23, 2022

CJ has been a great help drop shipping products, it is purely better than shipping from AliExpress. It is perfect to start off something, but once you get enough volume I recommend you get yourself a dedicated supplier. Overall CJ has been a great app and my point of contact Gina and Hugo have helped me immensely and getting a lot of my orders for fulfilled!

PICCK
United States
About 2 years using the app
CJDropshipping replied February 23, 2022

Thank you for your feedback! Your approval is our motivation.

May 10, 2021

Great service and excellent customer support. My agent (Estelle) was able to find answers and solutions for all kinds of questions and requests. Easy to use interface, even with multiple tabs opened, great user experience. The only reason it's not 5 stars is that product search doesn't really find relevant results all the time, so that could be on the list for improvement.

Gitchee Goo Baby
United Kingdom
Almost 2 years using the app
CJDropshipping replied May 10, 2021

Thank you for your feedback! Your approval is our motivation.

May 26, 2020

I contacted the support team regarding my sourcing issue and one of them reply with a solution promptly.

TOKCOB LIMITED
United Kingdom
Almost 2 years using the app
CJDropshipping replied May 26, 2020

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

March 31, 2021

CJ is a good service despite some things that could be bad. I had an agent named Catherine and she was very good at answering all my questions and requests.

Repairs House
United States
Almost 2 years using the app
CJDropshipping replied March 31, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

February 21, 2023

Chris Ou from customer service, was very helpful, and clear with his answers. I recommend to use whatsapp for customer support is much faster that a ticket.

larakstore
United States
Almost 2 years using the app
March 8, 2023

Il mio agente personale mi assiste in tutto e per tutto. Ottimo servizio di assistenza !! Graziee Sky Liu per il tuo tempo :)
Lascio 4 stelle alla gestione prodotti CJ ,perché i prodotti devono essere controllati prima di spedirli.
Le foto dei prodotti devono essere uguali ai prodotti fisici.

W2TB
Italy
Over 1 year using the app
June 2, 2023

I love CJ dropshipping, as its very easy to use especially with the immediate help of agent Brian! He's been very helpful all the way

The Pet Kit
Kuwait
Over 1 year using the app
Edited July 13, 2020

Levin Lin et aujourd'hui Ming ont répondu à mes questions. Il ont été disponibles et réactifs. Merci pour votre aide précieuse.

Moana-shop.fr
France
Over 1 year using the app
CJDropshipping replied July 12, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

July 18, 2023

billy on the night staff was super helpful... i am still trying to make sense of such a departmentalized set up...
thanks billy

Ocasion
Canada
Over 1 year using the app