Reviews (9,554)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.

December 6, 2024

I recommend this app! Most sellers find the difficulty to solve shipping issue from chinese vendors. CJ so far is the best solution i got as it is like the combination of oberlo + aliexpress, just like the chinese say: "one line dragon service". I can now source anything i like to sell and with the help from personal agent Dolly, she helps me to make sure of all our ends (seller) is perfectly established and setup. It's great!

Beit Collections
Malaysia
About 4 years using the app
November 27, 2024

Very helpful. I was stuck trying to figure out how to do it because hadn't had an order in awhile and then I was blanking on how to do it. Ken yang helped me get it figured out very quickly. I had been starting to panic but he gave me the answers right away and now I have a happy customer. Hopefully there will be a lot more soon. I'm ready to roll!

AdventureParent
United States
Over 1 year using the app
October 30, 2024

CJ Dropshipping is an excellent platform for dropshipping! I am impressed by the selection the offer and the products at competitive prices. User interface is friendly, which make it very easy to navigate through different categories. Also, the app offers many tools to manage products and orders. Finally, thanks to the customer support team, especially (Ken Yang), who provided exceptional support...he was professional, patient, and clear with his instructions. Thanks Ken!

Ninnwe
United States
Over 2 years using the app
November 22, 2024

Very good platform where you can find a fast and kind assistance.
Bonnie has been very nice with me and very professional.

Cosedabimbo
Italy
About 3 years using the app
December 3, 2024

We've been working with CJ for our business, and the experience has been nothing short of fantastic. Their range of products is impressive, with high-quality items that align perfectly with our brand's standards. The inventory is always up-to-date, and we've rarely encountered issues with stock availability.
What truly sets CJ apart is their exceptional customer service, particularly the support we've received from our dedicated agent, Krise Qi. Krise has been incredibly responsive, always available to assist with any queries or concerns. Whether it's sourcing new products, resolving shipping issues, or providing insights into market trends, Krise consistently goes above and beyond to ensure our needs are met. Their proactive approach has made a significant impact on our business operations, saving us time and reducing stress.
Additionally, the platform itself is user-friendly, making order processing and tracking straightforward. The integration with our online store has been seamless, allowing us to focus more on growing our business rather than worrying about logistical challenges.
Overall, CJ has proven to be a reliable partner, and we highly recommend them to anyone in the dropshipping business. Special thanks to Krise Qi for being an outstanding agent and a true asset to our partnership.

monsterdeals-shop
United Kingdom
Over 1 year using the app
December 6, 2024

This was my first order with CJDropshipping. I had an issue with the order, which confused me. Alan and Lea were patient and professional, which I most appreciated.
I look forward to many more transactions with them!

WoofsNGiggles.com
United States
About 2 years using the app
November 6, 2024

Excellent website for dropshipping products has truly impressed me. The platform offers a wide selection of items to choose from, making it easy to find just what I need. When I had questions about a specific product, I reached out to customer support and was fortunate to connect with Ashley Wu. She was incredibly responsive and went above and beyond to provide me with the information I needed. Her helpfulness and quick replies made my experience seamless and enjoyable. I highly recommend this site for anyone looking to dive into dropshipping!

GlamoROZ
United Kingdom
11 months using the app
November 28, 2024

If you are looking for one voice for customer service all over CJ Dropshipping, that would probably be the voice of Dolly Liu. She pays such great attention to the customers, yet she never fails to reach higher ends in making everything work. From organising everything on the timely deliveries, to being able to attend on product and stocks, Dolly has proven fantastic assistance time and again. Never has anyone else's responsiveness and dedication made such a difference in one's business operations. I feel reassured knowing that she is available to assist at all times. Thanks, Dolly, for your professionalism and hard work!

Gorgeous Feather
Canada
8 months using the app
December 2, 2024

Exceptional Service Thanks to Shinco Zhao!

I’ve been working with CJ Dropshipping for a while now, and my experience has been nothing short of amazing, especially thanks to my dedicated agent, Shinco Zhao. His professionalism, responsiveness, and expertise truly make a difference in managing my business.

Shinco has supported me every step of the way, whether it’s sourcing high-quality products, negotiating the best prices, or quickly resolving any issues. He always ensures my orders are processed and shipped promptly, guaranteeing maximum satisfaction for my customers.

Thanks to his dedication, I’ve been able to optimize my time and increase my profit margins. I highly recommend CJ Dropshipping to all entrepreneurs, and if you have the chance to work with Shinco Zhao, consider yourself in excellent hands!

Thank you, Shinco, for your constant support and unmatched efficiency.

La Boutique Origi'Nails™️
France
Over 1 year using the app
November 25, 2024

Wonderful customer service by "Krise" from Cjdropshipping. I had a trouble fullfilling my order due to my first time using the platform but all was easily resolved by "Krise"

Krise help me figure out things so easily, very quick to respond and educate me on how to handle everything accordingly. Thanks for your service krise.

Tennova
United States
6 months using the app