CJdropshipping: Much Faster

Arlene had excellent customer service skills! She was efficient and knowledgeable with my concern and helped a great deal! Thank you!

Very good customer service. Very fast, very straightforward. Excellent supplier for beginners.

Horrible experience. Full of delays and bad information resulted in very angry customer, chargebacks, bad review spams.

If I could give 0 star I would.

Had 3 problems with them when it came to bad information the worst one is as follows. I ordered a product wihch was stuck in transit and had a invalid last mile tracking number. After asking them whats happened they gave me a random one which was created on the day and hasn't moved for 2 months. After talking to support for over 2 weeks they kept just saying wait and after complaining to them they told me to open a ticket. The ticket took 2 more weeks of them saying wait and after complaing to them they told me to get the refund I need to open a dispute. Finally after opening a dispute I though it would be fast. But no I was wrong after 2 more weeks they are just message me "sorry, we're still waiting" after everything i ask.

With CJ, I have much less headaches about the logistic. There's no minimum order quantity for private inventory. I've been working with my agent Vita for a long time and I'm satisfied.

Customer care agent Rebecca made my day today with straight-forward and helpful tips Now I know the best logistics company to use and how connect my store with Facebook on CJDropshipping. I love CJDropshipping for their flexible business nature.

Kris is super helpful and great prices too!

My agent Aoki is hands down the best thing about CJ. Stellar service, absolutely quick response and even quicker solutions. So happy with CJ, not a single problem so far. Give AOKI a raise!

I just started using CJdropshipping and my agent is Perfect so far ! Tab Zhao

It is pretty amazing what you can do working with CJdropshipping, and I have had very helpful staff like Box Chen in customer service guide me through my confusions! Takes some getting used to, but anything worthwhile is worth spending some time to learn.

Have been working with Cj drop shipping for some time now, service has always been great. 10/10. I have been working with my Supplier Skye, she has been absolutely fantastic, helping me and my team with our orders, customization on our products, everything. Shes great!