Reviews (8,979)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer service, with agents like Carrie, Leon, and Ken Yang noted for their responsiveness. It's user-friendly, ideal for beginners in dropshipping, and offers a wide selection of competitively priced products. The seamless Shopify integration aids in efficient inventory and order management, while reliable shipping and proactive personal agents enhance the merchant experience. Quality control and quick sourcing of high-quality products are also significant benefits.

Edited September 1, 2021

since Collin is my agent, i cant do without him anymore, he helps me with everything, he really listens and does everything possible to make sure everything goes well in may business.

Oh My Slides
France
3 months using the app
CJDropshipping replied June 27, 2021

Thank you for your feedback! Your approval is our motivation.

June 25, 2021

CJDropship is the best among all fulfillment services out there. Very supportive customer support service, Charles Lu is a great representative, he helped me solve my queries. Dropshipping Features from CJ Dropship are very impressive. They are awesome.

TENDIZE.
United States
Over 1 year using the app
CJDropshipping replied June 25, 2021

Thank you for your feedback! Your approval is our motivation.

June 24, 2021

Awesome app! My agent Fiona is supporting me with everything in what I need. Everything is on point and we have a very good communication! For sure I will recommend this app!

Pet Cool Stuffs
Romania
4 months using the app
CJDropshipping replied June 24, 2021

Thank you for your feedback! Your approval is our motivation.

Edited August 20, 2021

Been using cjdropshipping for a while now and their customer service has been very helpful with helping me navigate through their store! Big thanks to Arlen Wang and the team.

Coverlax
Finland
Over 1 year using the app
CJDropshipping replied June 24, 2021

Thank you for your feedback! Your approval is our motivation.

June 24, 2021

Amazing Service by Sophia from CJDropshipping. Very diligent, helpful and always there to settle any problem that we face. I really appreciate your assistance and I hope you shine and excel in CJDropshipping.

teraopsis
Malaysia
8 months using the app
CJDropshipping replied June 24, 2021

Thank you for your feedback! Your approval is our motivation.

Edited March 31, 2023

The service is incredibly convenient, with fast deliveries and the option to stock up on products. What's more, the assigned agent has been a great help, providing precise answers to all of my questions.

Histoire de Bracelet
France
Over 2 years using the app
CJDropshipping replied June 24, 2021

Thank you for your feedback! Your approval is our motivation.

June 23, 2021

Le support client de CJ est top j'ai communiqué avec Théra qui m'a beaucoup aidé. Vous n'aurez aucun soucis avec CJ toute une équipe mobilisée pour vous servir.
Merci Théra.

AniBelle®
Canada
11 months using the app
CJDropshipping replied June 24, 2021

Thank you for your feedback! Your approval is our motivation.

June 23, 2021

Very happy to be working with you guys! The app can bug out at times especially when sourcing items. But you guys are always on it within that day or so. I give so much credit to Fiona , she is productive, smart and super kind!

elevatemyspace
United States
Over 2 years using the app
CJDropshipping replied June 23, 2021

Thank you for your feedback! Your approval is our motivation.

Edited June 23, 2021

Best sourcing app love the customer support team, really helpful! source any product you want to with fast shipping times

Loger Basics
United Kingdom
3 months using the app
CJDropshipping replied June 23, 2021

Thank you for your feedback! Your approval is our motivation.

Edited August 31, 2021

We are very happy to work with CJDropshippingm. The site is easy to use, all the information we need is available. If we need to use CJ chat, it works 24 hours. Cj's team is very professional and serves us quickly and professionally. Our Agent Howard is always available and helps us develop new products and all the issues we have. Thank you very much CJ Team and Howard for the excellent service.

Golden Shop®
United States
Almost 2 years using the app
CJDropshipping replied June 23, 2021

Thank you for your feedback! Your approval is our motivation.