Reviews (43)

Overall rating
4.1
Counts per rating level
  • 84% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 14% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to automatically detect user locations and adjust currencies and languages, enhancing customer experience and trust. They praise its easy installation, user-friendly dashboard with live chat support, and flawless performance. The support team is noted for their quick, effective service and custom code adjustments. Offered for free, it is especially valued compared to similar paid services.

April 22, 2025

We implemented this currency and language converter on our e-commerce website to better serve our customers both international and local and the difference has been incredible. The auto-detention of location and seamless switching between currencies and languages makes the shopping experience much more intuitive, Customers can now view prices in their local currency and read content in their preferred language, which has boosted trust. Installation was starightforward and the support team was resposive and helpful with customization. I highly recommend for any business looking to expand its global reach and improve user experience, This is an essential tool for global ecommerce success.

Syndmart
United States
15 days using the app
July 16, 2025

Lots of bugs while editing and saving the settings, the placement of the widgets are also not flexible and I could not display them correctly to work both with mobile and desktop.

Interpro Fitness
United Kingdom
1 day using the app
July 5, 2022

Their support theme is very helpful, would recommend using this app.
Also very easy to use as well and works great

RAISED BY SOCIETY
Netherlands
About 3 years using the app
Autoketing replied July 5, 2022

Our team are very happy to see your feedback. Please chat with us or send an email if you need any support.
We will help you as soon as possible.
Best regards,

Autoketing team

May 3, 2022

I am using both the currency convertor and translation facility. Its great to have both facilities on one App. The App is easy to install and works very well.

Trish Burr Embroidery
South Africa
Almost 2 years using the app
Autoketing replied May 3, 2022

Thanks for your feedback. We're very happy when hearing that you're satisfied with our app.
Please email us or start a live chat if you have any issues with the app.

Best regards,

Edited March 11, 2021

UPD: Support fixed mistake, now everything works. Thnx Used it with POP theme. Few days ago something went wrong and after pushing add to cart button only first variant of product always adding to cart. Problem was fixed after turning off currency converter. Will be glad to use it again after problem will be solved

logofabrics
Ukraine
Almost 2 years using the app
Autoketing replied March 3, 2021

Thanks for your feedback. We will check this issue and send you an email to support you.
Please contact us if you have any further questions.

Regards,

November 29, 2023

I am not using your app for months and you are still charging. Urgent response needed , terminate my subscription and refund for the not served.

Dr. Pen Store
United Kingdom
11 months using the app
August 16, 2019

Works extremely well for two of my clients - will be using for future clients for sure! Recommended

Jo Gordon
United Kingdom
4 months using the app
March 1, 2019

Great app, works, does the trick, and syncs with customer IP address to change currency to match their country. Does what it says it will. $3 is a steal

PI
United States
26 days using the app
Autoketing replied March 2, 2019

Dear PI,

Thanks for your review, your evaluation is our motivation

Autoketing team
Regards!

June 1, 2019

This app doesnt work at all, not only didnt work but it also screwed up our currencies, confused our customers and charged them the wrong currency in the check out currency. Worst of all, nobody is there to help us out. Cannot understand how Shopify allows these apps to run on its platform.

Football Town
Argentina
10 days using the app
Autoketing replied June 1, 2019

Dear Football Town,

We very sorry to hear that!, in many cases currency often conflict with similar applications, I'm checking your site, it working well with auto currency detection. I sent your problem to technical team two. I created a ticket for your problem please via email.

Best regards,
Autoketing team

December 2, 2018

Great app , working just perfect and the fact that is free is just incredible !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Art Secret
United States
10 days using the app