Reviews (221)

Overall rating
4.8
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to customize product prices and handle complex calculations. They find it user-friendly and easy to integrate with their stores. Standout features include price calculation based on area and Excel data import for calculations. The customer service is frequently praised for their exceptional support. Merchants note the app's positive impact on their bottom line and its high level of customization.

Edited September 22, 2022

Seems to work well for getting a price. Although it hangs when creating a product at the point where the customer, clicks "Add to Cart", it can hang for minutes. I've contacted support, no reply. It has something to do with inserting product variants in the back end. Update: I had logged a support ticket with the developer and had no response until I left this review. The team then got back to me and helped fix the problem. It now runs much faster. The developer explained that there was an issue with Shopify's system, whereby after a new product variant is inserted the price may not reflect in Shopify's database for up to 20seconds. However, for me this lag was lasting up to minutes. To fix this it was explained to me that the developers have to get access to your theme and change it to source the price directly from the App. - It would be nice if the developers could build in information to allow us store builders to do this ourselves. If it can't be done automatically. It would be nice to see Shopify add support for creating variants on the fly. In the meantime, if adding a product to the cart hangs it seems you'll need to lodge a ticket with the App team to make a change.

Linear Grates
Australia
7 months using the app
ApiPPA replied September 19, 2022

I am very sorry to hear about this. Many themes behave differently and therefore we need to help with the setup. Our support team has just reached out to you to get the information required to get this working for you.

I hope this resolves the issue ASAP.

Thanks

October 1, 2022

The app did not display the calculator as desired. I admit that I was using it for general calculations display, and it is possible that my problems were user error. When I just about had it customized to display as desired, it no longer displayed the calculators at all. Deleting and making new calculators did not fix it. Deleting and creating new products did not fix it. Uninstalling and reinstalling did not change anything.
The user interface is more than adequate. It is not polished. It was fairly easy to create calculators once I understood the mechanics.
It is more customizable than the other options, which is why I tried it.
I can't rate it higher because it did not do the thing I installed it to do. Ultimately I sought a custom solution.

Quondam Carbon
United States
About 6 hours using the app
ApiPPA replied October 20, 2022

Thank you for your feedback. Our team has been reaching out to you to set up a call work through your use case and see how we can help. Also, please feel free to email us at: support@custompricecalculator.com