Shopacado ‑ Volume Discounts

Be careful with this app - it worked fine for us for years but this black friday we tried to use it and the app has been updated. It only really supports 2.0 themes. The app wasn't working exactly as it should, so reached out to support. They refused to do the upgrade for us, insisted we changed the theme code. Everything went wrong and they were unable to fix it. After few hours of wasted time in the middle of our promotion which is live to customers we had to cut our losses and switch to another solution. The support team is very lacking!!

They have super fast customer service. They treated me very well and helped me resolve all my doubts. Additionally, the application has many functions.

This app used to work very well. I was very happy.

Untill this Novemer '24. I wanted to use the app again for Daily December Deals on collections.

After a first quick help where I let them know I was happy for their fast reply, they asked me to leave a review. I did a 5 star based on the fact it always worked.

After that I did not get my new offers working correctly and help was taking forever.

Now the table with the volume discount of an deal that has already been deleted (as never worked) is still on hundreds of products... and they cannot fix it instantly.
Also the discount did not show, only after refreshing page which is confusing for my customers as they think it does not work.

They are not honest in telling that they are facing problems in general.

So I am waisting my time waiting for them to solve it as it has nothing to do with my store but with overall stores now I read the reviews.

So sorry guys. Your app was fab... but now really is not anymore.