Shopacado ‑ Volume Discounts

I've been using this product for a couple of years. It's an integral part of my store and important for my offers to my customers. With the newest version, it's even better than ever. Support is great too - but I've only needed it once when upgrading to the newest version.

Syed very patiently helped me to upgrade our app and get it working with other Shopify discounts. I had lots of questions and they were all answered quickly to get our store sorted. Thank you!

This app has been a game-changer for my Shopify store! Setting up discounts is incredibly easy, and I love the flexibility it offers. Whether I want to run flash sales, bundle discounts, or tiered pricing, this app has it all. My customers love seeing automatic discounts applied at checkout, and it’s really helped increase my average order value.

This app used to work very well. I was very happy.

Untill this Novemer '24. I wanted to use the app again for Daily December Deals on collections.

After a first quick help where I let them know I was happy for their fast reply, they asked me to leave a review. I did a 5 star based on the fact it always worked.

After that I did not get my new offers working correctly and help was taking forever.

Now the table with the volume discount of an deal that has already been deleted (as never worked) is still on hundreds of products... and they cannot fix it instantly.
Also the discount did not show, only after refreshing page which is confusing for my customers as they think it does not work.

They are not honest in telling that they are facing problems in general.

So I am waisting my time waiting for them to solve it as it has nothing to do with my store but with overall stores now I read the reviews.

So sorry guys. Your app was fab... but now really is not anymore.

They have super fast customer service. They treated me very well and helped me resolve all my doubts. Additionally, the application has many functions.

Support is pretty terrible. Had some issues with the upgrade and Nivi did very little to help and was clear that she didn't even pay attention to what I was saying in chat. Last problem I had was a simple border issue (wasn't showing up correctly) with the discount table and she said she was looking into it and then never heard back.

Update: So, after the upgrade, this app will no longer stack with other product discounts. I have items that cannot be discounted so I need to use product discount codes and not order discounts. It's a shame since this worked perfectly fine before the upgrade. Once again, Nivi was not very helpful and clearly didn't bother to really read what I said.

Be careful with this app - it worked fine for us for years but this black friday we tried to use it and the app has been updated. It only really supports 2.0 themes. The app wasn't working exactly as it should, so reached out to support. They refused to do the upgrade for us, insisted we changed the theme code. Everything went wrong and they were unable to fix it. After few hours of wasted time in the middle of our promotion which is live to customers we had to cut our losses and switch to another solution. The support team is very lacking!!

The app is simple to use. The support team is very responsive to to our questions. Lots of documentations and videos on how to set things up. Thanks!

App interferes with .glb 3D files loading correctly. Once the app has been disabled they load fine. Developers have been unresponsive and we're under a deadline so will have to switch to another volume discount app. I suppose if you never use 3D product media and won't require support it's still a perfectly good solution though.

Syed, help us to resolve the little issue we had in our website.
He was fast and very professionel!