Customer Accounts Concierge

Customer Accounts Concierge

Free plan available. 14-day free trial. Additional charges may apply.
Rating (4.9)
Reviews
Developer

Highlights

Popular with businesses like yours
  • Based in United States
Built for your business
  • Works with the latest themes
  • Use directly in Shopify admin

About this app

Launched

December 1, 2021

Languages

English, Spanish, Portuguese (Brazil), Portuguese (Portugal), French, Italian, and German

Works with

Rivo, Seal, Smile, Bon, Loop, Recharge, Appstle, Klaviyo, Return Prime, Parcel Panel, Aftership, 17 Track, Wishify, Wishlist Hero, Wishlist Plus, Paywhirl, Vify, Orderify

Increase customer lifetime value with a beautiful, engaging and functional customer portal

With Customer Accounts Concierge you can turn your client account page from a generic page to a multi-functional customer dashboard. You will be able to add Loyalty and Rewards program, Wishlist, Custom registration form, Social login, Reorder button, Cancel order button and much more with our plugins or partner app integrations and display custom content. Excellent option for B2B and wholesale stores. Our flexible plugin system allows you to select and pay only for the plugins you need.

With Customer Accounts Concierge you can turn your client account page from a generic page to a multi-functional customer dashboard. You will be able to add Loyalty and Rewards program, Wishlist, Custom registration form, Social login, Reorder button, Cancel order button and much more with our plugins or partner app integrations and display custom content. Excellent option for B2B and wholesale stores. Our flexible plugin system allows you to select and pay only for the plugins you need. more
  • Loyalty program, Loyalty points, Rewards program
  • Customer registration form, email verification, account approval
  • Wish list integrated directly in the customer portal
  • Social login - Facebook, Google, Twitter, Amazon, LinkedIn, Apple
  • 26+ integrations with CRM app tools: rewards, subscriptions, order management...

Pricing

14-day free trial

Free

Free to install

Plugin prices are not included

  • For shops with up to 1,000 customers
  • Customer accounts page
  • Easy installation
  • Supports theme 2.0
  • Multi language support
  • Order history

5,000 customers

$5/month

Plugin prices are not included

  • For shops with up to 5,000 customers
  • Everything in the FREE plan

20,000 customers

$15/month

Plugin prices are not included

  • For shops with up to 20,000 customers
  • Everything in the FREE plan

100,000 customers

$25/month

Plugin prices are not included

  • For shops with up to 100,000 customers
  • Everything in the FREE plan

Free

Free to install

Plugin prices are not included

  • For shops with up to 1,000 customers
  • Customer accounts page
  • Easy installation
  • Supports theme 2.0
  • Multi language support
  • Order history

5,000 customers

$5/month

Plugin prices are not included

  • For shops with up to 5,000 customers
  • Everything in the FREE plan

20,000 customers

$15/month

Plugin prices are not included

  • For shops with up to 20,000 customers
  • Everything in the FREE plan

100,000 customers

$25/month

Plugin prices are not included

  • For shops with up to 100,000 customers
  • Everything in the FREE plan

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

164 reviews

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, customization options, and seamless integration. They appreciate its compatibility with multi-language stores and the ability to personalize the customer account page. The support team is praised for their quick and efficient help. The pricing is considered fair, with clear charges for extra features and a free plan for the first 1000 customers. The design, layout, and easy navigation enhance the customer experience. The app also offers a clear and user-friendly Loyalty Plugin. Despite its many features, merchants find the setup easy and the documentation well-written.

September 14, 2023

I found this app by accident. I was looking for something else and this app came up. And I am so glad I found it! This app has everything my customers were asking for: “where is my order”?, “can I have an invoice of my order”? “I can’t reset my password!”, and so on. I was able to solve my customers requests in literally few clicks with this app which is by the way very intuitive. I was also able to integrate my Aftership account so customers go straight to my tracking page (no more where is my order). I was able to integrate my Order printer pro app (so customers can view/download the invoice from their account (no more time spent with emails with invoices). Many customers send emails that they need to reset the password so now they can do it by themselves. What a dream app! Bear with me! The wishlist is a plus, and so is the recently viewed feature! As mentioned in one of the reviews below, you can choose what feature you want upfront and there is no hidden fees. Thanks to this app I was even able to create an app in Facebook so anyone who wants, can login using their Facebook account. All tutorials are very easy to understand and takes little time. The customer service is very helpful and quick to reply. This app is a dream come true to my business and customers! It’s also a 100% mobile friendly! Thank you so much for such a great job!

Cuddle Decor
United States
About 6 hours using the app
Froonze replied September 15, 2023

WOW! Thanks so much for such a glowing review! You truly made our day! :)

Edited February 23, 2023

After I installed the app I immediately noticed the very good design and layout of the customers account page. Lots of functionality. Compatible with Multi languages like our store: everything translated in 20 languages (but this was a fair amount of work because you need to fill in the translations yourself in the relevant fields. Having said that: it all works flawlessly! Initially there was an issue with Social logins because we have multiple domains linked to our shopify account but this was sorted in less then a week. The only minus point is that for every functionality to become active, you need to pay extra, so therefore this app might end up not very cheap, but the charges are made very clear upfront and are not hidden: you can choose what you want to use and what not, therefore you control yourself your budget.

Barista och Espresso
Sweden
6 months using the app
Froonze replied February 25, 2023

Thank you so much for your detailed review! Regarding our plugin system, our intention was to make the system flexible for the merchants. For example merchants can activate and pay for our social login plugin, but if not satisfied, they can also use another app.
We will also take you translations comment into consideration and will make default translations for the most popular languages so that merchants won't have to spend too much time translating the app.

May 16, 2023

Great customer support. I had a CSS issue that they fixed in less than an hour. Very fast turn-around. I also like that they offer a list of other apps that integrate into Customer Accounts Concierge so you can customize your customer experience quite a bit. There is so much that this app offers for customers including the ability to download PDF Invoices with certain apps which is very helpful for a B2B business.

Emerald Parts
United States
10 months using the app
Froonze replied May 17, 2023

Thanks so much for your review! We are so happy to hear our app's B2B functionality was useful for your store!

About this app

Launched

December 1, 2021

Languages

English, Spanish, Portuguese (Brazil), Portuguese (Portugal), French, Italian, and German

Works with

Rivo, Seal, Smile, Bon, Loop, Recharge, Appstle, Klaviyo, Return Prime, Parcel Panel, Aftership, 17 Track, Wishify, Wishlist Hero, Wishlist Plus, Paywhirl, Vify, Orderify

Built by Froonze

About Froonze

4.9 average rating

2 years building apps for the Shopify App Store

Support

Send a message

support@froonze.com

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