Customer Accounts Concierge

Customer Accounts Concierge

Reviews (252)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interactions and shopping experiences, noting its custom forms, loyalty programs, and wishlists that boost sales and customer retention. They appreciate its robust customization options, easy integration, and features like social login and customer account management. The app is praised for its efficient performance that doesn’t slow down websites. Customer support is also highlighted for its responsiveness and effectiveness in providing solutions.

October 5, 2024

Love this app and the support team as well! The shopify accounts page is too basic and this really helps make it look more organized and professional. The support team has been very helpful and are quick to respond to requests, they helped me customize how the buttons behave to better align with my strategy. I will look into adding more of their plug ins very soon! Really recommend!

Kai and Co. Studios
United States
3 months using the app
September 23, 2024

What a well rounded app! Lots to work with here. Makes the customer backend much prettier and easier to navigate. The loyalty program is quite robust and flexible. Super helpful customer service too! We had many customizations needed and they were so helpful and guided us through them all. Would definitely recommend!

Barefoot Venus Wholesale
Canada
3 months using the app
Froonze Limited replied September 25, 2024

Thanks so much for your review! We are happy to hear you liked our loyalty program!

September 26, 2024

I really like this app, it has a few things bundled together, and is worth the price. Note that each feature is going to be an add on, but overall, you are getting a well thought out app that works really well. Support for the little issues I has was prompts and very helpful.

ORN ACTIVEWEAR
Mexico
24 days using the app
Froonze Limited replied September 27, 2024

Thanks so much for your review!

September 26, 2024

Excellent help from Alexandru!! I subscribed to wish list, loyal programme, social login and cancel button, needed to fix some code to use the features. However, I had zero coding skills, so I reached out to their customer care team. Alexandru was very responsive, patient and proactive in problem-solving. He configured the features in the way I wanted, and I love how it looks on my website now. I am more than grateful for the help and definitely recommand this app. It has quite some great features that assist a pleasant shopping experience for consumers, and it is clean.

Thank you again Alexandru for your help!

Pearlita
Netherlands
14 days using the app
Froonze Limited replied September 27, 2024

Thanks so much for your review!

September 3, 2024

Excellent company - responsive, fast, and efficient. The app is clean and does not slow down the site. Most importantly, it provides customers with a dashboard and a simple yet effective rewards program that is easy for consumers to understand. Customers will not feel the need to message you about how the program works due to the well-thought-out clarity of Accounts Concierge.

Ralph Turchiano
CEO AlchePharma

AlchePharma
United States
19 days using the app
Froonze Limited replied September 4, 2024

Thanks so much for your review! We are happy to hear that you found our rewards program useful and easy to understand.

August 21, 2024

The wishlist add-ons have been a game changer for my customers. They now can now save favourite items and easily access them whenever I want to make a purchase. This has not only made their shopping experience more efficient, but it has also led to an increase in sales on my site.

The Sydney Art Store
Australia
15 days using the app
Froonze Limited replied August 22, 2024

Thanks so much for your review! We are excited to hear you found our wishlist plugin very useful for increasing your sales.

August 15, 2024

very great app with 10/10 customer service always very happy to help thank you alexandru

Freeze Dried Sweets Wholesale
United Kingdom
11 months using the app
Froonze Limited replied August 17, 2024

Thanks so much for your review!

Edited September 6, 2024

#highly i recommend this app#

This is my personal experience
Benefits
*This App is very easy for customers to manage and Edit account their Profile Edit
*Referral programming
*increase customers and increase our income
*The best customer support

I Tested all the (Customer Account App) on this site
There is nothing else like it
Let's support good Apps

My sincere thanks to the developer who designed this

Mohamed Safrin
QBAY (PVT) LTD
Our Website : www.qbay.lk

QBAY
Sri Lanka
8 days using the app
Froonze Limited replied September 4, 2024

Thanks so much for your review!

September 19, 2024

Highly Recommend!

I use custom forms, the customer dashboard, and their loyalty rewards features. They have streamlined customer engagement and helped increase retention on my Shopify store. The app is easy to use, and I can’t fault their support team is fantastic!

Bathroom Panels Direct
United Kingdom
About 1 month using the app
Froonze Limited replied September 20, 2024

Thanks so much for your review! We are excited to know our app helped you increase customer retention!

August 30, 2024

Feature rich set of enhancements for Shopify customer login, registration and account management. Easy to install and configure.

Their customer support is absolutely outstanding. Professional and friendly - whether asking simple questions around configuration or asking for help with complex integrations to 3rd party applications.

LoveMyTime
New Zealand
20 days using the app
Froonze Limited replied September 3, 2024

Thanks so much for your review! Our support is always here for you.