Froonze VIP Loyalty & Wishlist

Froonze VIP Loyalty & Wishlist

Reviews (246)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its integration of loyalty programs, wishlists, and customizable customer accounts, enhancing engagement and reducing costs by eliminating the need for multiple apps. They appreciate the ability to tailor features to specific business needs and branding, and the seamless integration with Shopify themes. Support is frequently praised for being responsive and adept at handling custom requests.

December 2, 2025

I use froonze since we started with shopify, nearing 2 years now. The Support is superb! Super friendly, super fast and the app is great! We used the Customer Account Widget and the Loyalty Programm but since switched to the new customer accounts. I just installed the Loyalty Programm Widget in the New Customer Accounts and it was so intuitive and easy.

Absolute no brainer! Love the App and the Team!

True Organic Cosmetics
Austria
About 2 years using the app
Froonze Limited replied December 2, 2025

WOW! Thanks so much for such a lovely review! It made our day ❤️

January 5, 2026

We've been using Froonze for a while now and the experience has been just amazing!
Their team is very professional. When we have questions or additional requests, they listen carefully, try to analyze the problem from different angles and then provide a very good solution. We've used a lot of apps in our store, but never experienced such great customer support! Wishing all the best to the Froonze team!

Truefitt & Hill Malaysia
Malaysia
About 1 year using the app
Froonze Limited replied January 6, 2026

Thanks so much for you review! We wish your business all the best as well!

October 30, 2025

Amazing app and outstanding customer support!
Alexandru and Mohamed were incredibly helpful — they completely redesigned the layout to match my website perfectly. They also implemented the new features I requested very quickly and even created a new dashboard for the “New Customer Dashboard” provided by Shopify.

I’ve tried other apps like Custlo, which offers more options than Froonze, but their support was extremely slow and unwilling to solve the issues I faced. With Froonze, it’s the opposite....their team responds within a few hours, listens carefully, and actually delivers results.

If you’re considering Froonze, go for it and you won’t regret it!
Truly an amazing app with a fantastic, responsive team.
Highly recommend !

Stevvex
United States
2 months using the app
Froonze Limited replied October 30, 2025

We really appreciate your amazing review! It put big smiles on our support team’s faces today :)

December 10, 2025

I really liked everything about this app. I use both the wishlist feature & also the loyalty (tried both points & store credits) & these works just fine. I love the ability that I can make admin touches to these attributes. Also, it was very important for me to be able to localize the UI; I can do it just fine. SO many customization options & very personal customer care. Thanks!

Desert Lobby Jewelry
Türkiye
19 days using the app
Froonze Limited replied December 10, 2025

Thanks so much for your review!

January 5, 2026

We've had a very positive experience using Froonze for a long time. Their customer support team is by far the best among all apps we've used. Also, their pricing is very flexible. We can choose the functions that we need and we only pay for them.

Bakhache Jewellery
Australia
14 days using the app
Froonze Limited replied January 6, 2026

Thanks so much for you review!

September 22, 2025

This is an amazing app and as a small business i rely on this as one of my top apps. Works extremely well and support is 10/10. Fast response and never a question too hard to sort out. Highly recommended.

Cosmetics Fragrance Direct
Australia
Over 1 year using the app
Froonze Limited replied September 25, 2025

Thanks so much for your review! We are excited to know that we are one of your top apps!

December 30, 2025

So far, I am really enjoying this app. The app has a lot of depth when it comes to customer engagement and loyalty features, and works with Shopify natively for most of its features.

Plus support is really quick to help as well!

Direct Suspensions
Australia
4 days using the app
Froonze Limited replied December 30, 2025

Thanks so much for your review!

November 8, 2025

We’ve had a great experience with Froonze. Their support is quick, clear, and genuinely helpful. I reached out with a few questions about how the app looked on our boutique’s site, and they went above and beyond to customize the wishlist hearts exactly how I wanted them. Mohamed was especially great. Couldn’t recommend them more!

Endless Waves
United States
9 days using the app
Froonze Limited replied November 8, 2025

Thanks so much for your review!

January 2, 2026

We just started using the app and we are very impressed. It is great that the rewards and wishlist functionality is in the same app and the customisation and translation options are more than adequate. The other really nice feature is the store credit reward option instead is the traditional points based reward system.

So far so good and well worth trying out if your interested.

mx4ever
Denmark
3 days using the app
Froonze Limited replied January 3, 2026

Thanks so much for your review! We are happy to hear you liked our loyalty program based on native store credit instead of points

November 6, 2025

The best wishlist app ever!
Their support team is incredibly fast and kind, and they implemented exactly what we wanted.
We’re extremely satisfied with the result — highly recommended!

MOIDA
United States
About 2 years using the app
Froonze Limited replied November 6, 2025

Thanks so much for your review and kind words! It made our support team happy today ❤️