Customer Accounts Concierge

Customer Accounts Concierge

Reviews (261)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer experiences with features like customizable customer portals, wishlists, loyalty programs, and social logins. It integrates seamlessly with other apps, offering a user-friendly setup. Exceptional customer support is frequently highlighted, providing quick and effective help with troubleshooting and customization. Merchants recommend it for improving customer account management and boosting store functionality.

January 13, 2025

Really the best app out there for a great customer portal with lots of features and integrations, and AMAZING customer service - to say the least.
Alexandru in their team has solved every concern or custom inquiry I had and really done a great job!

100% recommend, I even checked for other similar apps but haven’t found one within close comparison!

Invigo Health Sweden
Sweden
5 months using the app
Froonze Limited replied January 14, 2025

Thanks so much for your review! We are flattered to hear you found our app the best among all the competition.

November 13, 2024

Very nice clean looking app with all the basic features and customization that I was searching for. Works perfectly with Shopify and my new Symmetry theme. I highly recommend this app. Thank you!

Island Life Essentials
United States
5 months using the app
Froonze Limited replied November 15, 2024

Thanks so much for your review!

January 2, 2025

Terrific customer support during install and go live process.
Alexandru was a huge help and I would recommend their team if you are comparing apps.

DmaxStore
United States
2 months using the app
Froonze Limited replied January 4, 2025

Thanks so much for your review!

January 9, 2025

Great app that comes with advanced features. Also customer support reacts quick and helped us with resetting customer points after we did an incorrect import of orders.

Hombli
Netherlands
5 months using the app
Froonze Limited replied January 10, 2025

Thanks so much for your review!

January 15, 2025

We required a structured customer account for our website and this app has all of the features we needed. The wishlist and social account login add on is a plus. We are yet to explore various other features and integrations the app offers. The customer support was also good and resolved the issues we were facing promptly.

Showstopper
India
12 days using the app
Froonze Limited replied January 16, 2025

Thanks so much for your review!

October 5, 2024

Love this app and the support team as well! The shopify accounts page is too basic and this really helps make it look more organized and professional. The support team has been very helpful and are quick to respond to requests, they helped me customize how the buttons behave to better align with my strategy. I will look into adding more of their plug ins very soon! Really recommend!

Kai and Co. Studios
United States
3 months using the app
December 19, 2024

This Accounts Concierge app brings many enhanced features to customer accounts. The app is clean and well-designed, giving us the ability to create a professional customer account with customizable menus and integration with other apps. Customer service is excellent. I truly appreciate the time Alexandru took to help configure and recommend settings. I strongly recommend this app!

Yahoo-IP!
United States
6 days using the app
Froonze Limited replied December 22, 2024

Thanks so much for your review!

September 23, 2024

What a well rounded app! Lots to work with here. Makes the customer backend much prettier and easier to navigate. The loyalty program is quite robust and flexible. Super helpful customer service too! We had many customizations needed and they were so helpful and guided us through them all. Would definitely recommend!

Barefoot Venus Wholesale
Canada
3 months using the app
Froonze Limited replied September 25, 2024

Thanks so much for your review! We are happy to hear you liked our loyalty program!

January 7, 2025

Great Support! Highly customizable app. Works great and the support is perfect. Thank you very much!

VINOSAS
Germany
22 days using the app
Froonze Limited replied January 8, 2025

Thanks so much for your review!

September 26, 2024

I really like this app, it has a few things bundled together, and is worth the price. Note that each feature is going to be an add on, but overall, you are getting a well thought out app that works really well. Support for the little issues I has was prompts and very helpful.

ORN ACTIVEWEAR
Mexico
24 days using the app
Froonze Limited replied September 27, 2024

Thanks so much for your review!