Froonze VIP Loyalty & Wishlist

Froonze VIP Loyalty & Wishlist

Reviews (249)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its affordability and comprehensive features, including loyalty programs and wishlist functionalities. It's easy to set up, use, and customize to specific business needs. Integration with Shopify themes is seamless, and it doesn't slow down store performance. Merchants appreciate the responsive customer support that efficiently handles customization and troubleshooting, making it a cost-effective solution for enhancing customer engagement.

January 15, 2026

We’ve been using Froonze for a long time and the experience has been excellent. Their support team is hands down the best we’ve encountered, and the flexible pricing lets us pay only for the features we use.

Truefitt & Hill Australia
Australia
Over 1 year using the app
Froonze Limited replied January 21, 2026

Thanks so much for your review!

January 5, 2026

We've been using Froonze for a while now and the experience has been just amazing!
Their team is very professional. When we have questions or additional requests, they listen carefully, try to analyze the problem from different angles and then provide a very good solution. We've used a lot of apps in our store, but never experienced such great customer support! Wishing all the best to the Froonze team!

Truefitt & Hill Malaysia
Malaysia
About 1 year using the app
Froonze Limited replied January 6, 2026

Thanks so much for you review! We wish your business all the best as well!

December 2, 2025

I use froonze since we started with shopify, nearing 2 years now. The Support is superb! Super friendly, super fast and the app is great! We used the Customer Account Widget and the Loyalty Programm but since switched to the new customer accounts. I just installed the Loyalty Programm Widget in the New Customer Accounts and it was so intuitive and easy.

Absolute no brainer! Love the App and the Team!

True Organic Cosmetics
Austria
About 2 years using the app
Froonze Limited replied December 2, 2025

WOW! Thanks so much for such a lovely review! It made our day ❤️

January 6, 2026

Highly professional app with quick resolutions and support. We have not found any other app as reliable and aesthetically pleasing as Froonze. If anyone is looking for a loyalty and customer account page app, this is a MUST.

PROTOCONCEPT GOLF
United States
About 2 months using the app
Froonze Limited replied January 7, 2026

Thanks so much for your review!
"aesthetically pleasing" - this one is especially pleasant to hear 😊

Edited January 15, 2026

Froonze team always exceeds our expectations! We’ve sent them a few requests, and not only do they resolve them, but they also provide additional advice and even pinpoint issues in our shop that aren’t directly related to their app. They really care. There is also no back-and-forth between multiple tiers of support. All of their team members are capable of solving technical issues which makes their support very fast.
On the technical side, we haven't experienced any significant issues - just minor styling mismatches between our theme and their widgets, which they solved very fast.

The pricing is simply unmatched! We get so much different functionality in one app and each piece is priced very fairly. I hope you guys add even more functionality in the future - product reviews would be an amazing addition!

Bakhache Jewellery
Australia
23 days using the app
Froonze Limited replied January 6, 2026

Thanks so much for you review!

January 21, 2026

Onboarding with the Froonze team was amazing. They answered all questions before installation, even though we bombarded them with quite a few. Alexandru was especially patient, responsive, and helpful throughout the process. The value of the app is amazing as well - it delivers as expected and feels well worth it.

Tiny Afters
Malaysia
19 days using the app
Froonze Limited replied January 22, 2026

Thanks so much for your review!

December 10, 2025

I really liked everything about this app. I use both the wishlist feature & also the loyalty (tried both points & store credits) & these works just fine. I love the ability that I can make admin touches to these attributes. Also, it was very important for me to be able to localize the UI; I can do it just fine. SO many customization options & very personal customer care. Thanks!

Desert Lobby Jewelry
Türkiye
19 days using the app
Froonze Limited replied December 10, 2025

Thanks so much for your review!

October 30, 2025

Amazing app and outstanding customer support!
Alexandru and Mohamed were incredibly helpful — they completely redesigned the layout to match my website perfectly. They also implemented the new features I requested very quickly and even created a new dashboard for the “New Customer Dashboard” provided by Shopify.

I’ve tried other apps like Custlo, which offers more options than Froonze, but their support was extremely slow and unwilling to solve the issues I faced. With Froonze, it’s the opposite....their team responds within a few hours, listens carefully, and actually delivers results.

If you’re considering Froonze, go for it and you won’t regret it!
Truly an amazing app with a fantastic, responsive team.
Highly recommend !

Stevvex
United States
2 months using the app
Froonze Limited replied October 30, 2025

We really appreciate your amazing review! It put big smiles on our support team’s faces today :)

December 30, 2025

So far, I am really enjoying this app. The app has a lot of depth when it comes to customer engagement and loyalty features, and works with Shopify natively for most of its features.

Plus support is really quick to help as well!

Direct Suspensions
Australia
4 days using the app
Froonze Limited replied December 30, 2025

Thanks so much for your review!

January 17, 2026

I am so glad to have found the Froonze app. It is very well built with solid customization and integration. The Froonze team is also dedicated to their product, and provided stellar customer service to help with set up.

Curion Dental Products
Canada
3 days using the app
Froonze Limited replied January 21, 2026

Thanks so much for your review!