Reviews (255)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its combined loyalty and wishlist features, enhancing site performance and user experience. They appreciate its cost-effectiveness, flexible pricing, and customization options, including social login and store credit. The loyalty program is noted for boosting customer engagement and retention. Merchants also praise the reliable performance, seamless Shopify integration, and exceptional, responsive customer support.

March 18, 2026

We use this app across multiple stores and it delivers every time. Checkout is so much more cohesive, well-designed, and easier to use. Support is quick and genuinely helpful. Highly recommend.

Gelous Australia
Australia
Over 2 years using the app
Froonze Limited replied March 19, 2026

Thanks so much for your review!

March 1, 2026

Froonze team exceeded our expectations. They go an extra mile the ensure all the widgets perfectly fit our store.
We never had to worry about the app quality and performance.
Sometimes they give us good advice that is not even relevant to their app. It feels like they are our partners.
We recommend Froonze to anyone who wants to improve the overall customer journey via a powerful customer portal with many different functionalities, like loyalty, wishlist and more.

3Birds Gifting
Malaysia
Almost 2 years using the app
Froonze Limited replied March 2, 2026

Thanks so much for such an awesome review!

February 4, 2026

Froonze team is always super helpful! We installed their app on all of our stores now and it always works perfectly. Whenever we need some help or advise from them, they always respond very thoughtfully, like they are part of our team. They really care about their clients. The pricing could not be better. It is very flexible as we don't need to overpay for things that we dont use. Overall, great value!

Bakhache Lifestyle Australia
Australia
Over 1 year using the app
Froonze Limited replied February 4, 2026

Thanks so much for your review!
Our customers are "our team" indeed ❤️

January 15, 2026

We’ve been using Froonze for a long time and the experience has been excellent. Their support team is hands down the best we’ve encountered, and the flexible pricing lets us pay only for the features we use.

Truefitt & Hill Australia
Australia
Over 1 year using the app
Froonze Limited replied January 21, 2026

Thanks so much for your review!

January 5, 2026

We've been using Froonze for a while now and the experience has been just amazing!
Their team is very professional. When we have questions or additional requests, they listen carefully, try to analyze the problem from different angles and then provide a very good solution. We've used a lot of apps in our store, but never experienced such great customer support! Wishing all the best to the Froonze team!

Truefitt & Hill Malaysia
Malaysia
About 1 year using the app
Froonze Limited replied January 6, 2026

Thanks so much for you review! We wish your business all the best as well!

April 3, 2026

I had a really great experience using the Froonze Loyalty App. Their support team truly stands out — especially Alexandru and Hussam, who were incredibly helpful, responsive, and patient throughout the entire process.

They went the extra mile to understand my issues and worked closely with me to get everything resolved smoothly. It’s rare to find such dedicated support, and it made a big difference in my overall experience.

Highly recommended if you’re looking for a reliable loyalty solution backed by an amazing team

BeMyTea
Malaysia
13 days using the app
Froonze Limited replied April 5, 2026

Thanks so much for your review!
It made our support team's day!

January 21, 2026

Onboarding with the Froonze team was amazing. They answered all questions before installation, even though we bombarded them with quite a few. Alexandru was especially patient, responsive, and helpful throughout the process. The value of the app is amazing as well - it delivers as expected and feels well worth it.

Tiny Afters
Malaysia
19 days using the app
Froonze Limited replied January 22, 2026

Thanks so much for your review!

January 6, 2026

Highly professional app with quick resolutions and support. We have not found any other app as reliable and aesthetically pleasing as Froonze. If anyone is looking for a loyalty and customer account page app, this is a MUST.

PROTOCONCEPT GOLF
United States
About 2 months using the app
Froonze Limited replied January 7, 2026

Thanks so much for your review!
"aesthetically pleasing" - this one is especially pleasant to hear 😊

February 4, 2026

High Ticket Game Room Dropshipping Store Review....
Absolutely top-tier Wishlist app & developer support SHOUTOUT TO ALEXANDRU!!!!

Froonze Wishlist is hands-down one of the best Shopify wishlist solutions out there — clean UI, powerful features, and incredibly flexible for custom themes and high-ticket stores.

What really sets it apart though is the support.
Alexandru went above and beyond helping me fine-tune every detail: wishlist icons, header behavior, collection page hearts, spacing, colors — all the small refinements that actually matter for conversion and UX. Changes were made fast, exactly as requested, and communicated clearly.

This wasn’t generic “app support” — it felt like having a dedicated developer on my team who genuinely cared about getting things perfect. …Froonze is an absolute no-brainer. Highly recommended. TYSM for everything Alexandru, this man is kind, skillful, and goes the extra mile.

Best and TY Froonze team.
— Ryan

Upper Level Game Rooms
United States
7 days using the app
Froonze Limited replied February 5, 2026

WOW! Thanks so much for your amazing review!

"it felt like having a dedicated developer on my team" - this is exactly what we are trying to achieve with our CS team.

Edited January 15, 2026

Froonze team always exceeds our expectations! We’ve sent them a few requests, and not only do they resolve them, but they also provide additional advice and even pinpoint issues in our shop that aren’t directly related to their app. They really care. There is also no back-and-forth between multiple tiers of support. All of their team members are capable of solving technical issues which makes their support very fast.
On the technical side, we haven't experienced any significant issues - just minor styling mismatches between our theme and their widgets, which they solved very fast.

The pricing is simply unmatched! We get so much different functionality in one app and each piece is priced very fairly. I hope you guys add even more functionality in the future - product reviews would be an amazing addition!

Bakhache Jewellery
Australia
23 days using the app
Froonze Limited replied January 6, 2026

Thanks so much for you review!