Customer Accounts Concierge

Customer Accounts Concierge

Reviews (255)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance the shopping experience, boosting customer satisfaction and sales with features like custom forms, loyalty programs, and wishlists. It offers a flexible pricing structure and supports diverse needs such as custom registration and profile management. The app is noted for its fast and reliable performance, and customer support is praised for its responsiveness and effectiveness in handling queries and custom requests.

December 7, 2022

Fantastic Add-on to my website which was necessary to my email marketing. Now clients could enlist themselves as a family member.
The App provides easily built custom forms to gather necessary information. Support was immediate, savvy, considerate and patient in helping me understand areas where I lacked the skill to manipulate the App configuration. Fantastic App with affordable Add-ons.

Tailor On The Road
Australia
About 7 hours using the app
Froonze Limited replied December 7, 2022

Thank you so much for your review! Glad we could help you set everything up. Also, we are very happy you found our new "Custom Forms" plugin useful

April 8, 2022

WOW. Amazing app, it's free and works perfectly on 2.0 site and took seconds to set up. Thank you so much. Best wishes

Golden Greens Organic Ltd
United Kingdom
19 minutes using the app
Froonze Limited replied April 8, 2022

Thank you so much for your review! And yes, we are using new Shopify theme app extension framework(themes 2.0) to make widget installation easy. It also means you will not have any leftover code if you decide to uninstall the app.

November 15, 2022

this's super fishy app, i can't even remove it from shopify APPs
it requires customers to login to make a purchase and that will make them leave your store

CaseBlox
United States
16 minutes using the app
Froonze Limited replied November 15, 2022

We sincerely apologize for the inconvenience you experienced. There must have been a misunderstanding regarding the use of the app. There are 2 claims in the review. Let me address them one by one.

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"I can't even remove it from Shopify APPs."
---> Our app can be uninstalled like any other app in the Shopify merchant dashboard. Furthermore, thanks to Shopify theme app extension framework that we are using, the app doesn't leave any leftover code. So, once the app is uninstalled none of the assets are loaded anymore.
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"it requires customers to login to make a purchase and that will make them leave your store"
---> Our app does not require customers to login to make a purchase. We only require merchants to enable accounts because that's the main purpose of the app - improve customer account page. Enabling accounts does not mean customers HAVE TO create accounts. They can still make purchases without creating an account. There is another option in the Shopify settings to REQUIRE accounts, but we don't ask merchants to enable it.
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Having said that, we understand we should have been more clear about this in the app. So, we apologize for that and hope you can give our app another try..

March 5, 2024

Agnoulita
Greece
5 days using the app
Froonze Limited replied March 6, 2024

Thanks so much for your review!

March 22, 2024

Ececile
Italy
2 days using the app
Froonze Limited replied March 23, 2024

Thanks for your review!