Customer Accounts Concierge

Customer Accounts Concierge

Reviews (255)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance the shopping experience, boosting customer satisfaction and sales with features like custom forms, loyalty programs, and wishlists. It offers a flexible pricing structure and supports diverse needs such as custom registration and profile management. The app is noted for its fast and reliable performance, and customer support is praised for its responsiveness and effectiveness in handling queries and custom requests.

May 24, 2022

Great app. The layout is nice and clean and gives the customer more options to update their account. Customer service was superb. Had some issues adding the wishlist feature and they updated to my liking and to match my theme. Very easy to use. Highly recommended.

Positive Healings
United States
4 days using the app
Froonze Limited replied May 24, 2022

Thank you so much for your review! We are happy you liked our widget design and found value in the Wishlist plugin.

February 3, 2022

I installed this app while developing the store. This customer account interface is exactly what we hoped for. Very neat and clean, super easy to use. Now since our store is live, I'm eager to hear feedback from our customers.

Happilar
United States
2 days using the app
Froonze Limited replied February 3, 2022

Thank you so much for your review! We wish success to your new store!

March 7, 2023

Great app, easy installation and customization, I really liked the customer account layout and the way how easy translate it. Highly recommended!

Laminnda
Saudi Arabia
1 day using the app
Froonze Limited replied March 7, 2023

Thanks so much for your review! We are happy to hear you liked our free translation feature

April 22, 2022

The team were very helpful in implementing and making customisations for us. Highly recommend! The accounts page looks great.

ElementPackaging
United Kingdom
1 day using the app
Froonze Limited replied April 22, 2022

Thank you so much for your review!

June 6, 2023

Great app, works perfectly with our shop. The support team is absolutely brilliant. I asked them if it's possible to have a little customised tweak that was not part of the app originally and the team just jumped on it and delivered immediately. It's little but it's the little things that make the user experience better overall. Very pleased with the app and the team.

Ciao Deli
United Kingdom
1 day using the app
Froonze Limited replied June 6, 2023

Thanks so much for your review!

May 26, 2023

Great app. It fully met our requests and works very well. I strongly recommend. Also, when we asked for support, they responded very quickly and this made us very happy. Thanks.

evmodacomtr
Türkiye
1 day using the app
Froonze Limited replied May 26, 2023

Thanks so much for your review! Happy merchants is what we strive for :)

September 24, 2022

The app works well for my needs to customise my account pages and the support staff are very responsive to the issues I encounter.
To be updated on 24 September 2022

Ocoopa
Hong Kong SAR
1 day using the app
Froonze Limited replied September 30, 2022

Thank you so much for your review!

February 26, 2023

Estoy muy feliz con esta aplicación, lo instalé en mi sitio y me di cuenta que mi template tenía un error con los campos que se despliegan, me contacte con el soporte y les comente el problema, ellos en muy poco tiempo resolvieron el problema con un fix en su plataforma y ahora me funciona perfecto! Destaco la proactividad del soporte técnico y la rápida solución!
Evaluando la APP es bastante limpia, minimalista y de carga rápida, probé varios customer user/account y el tiempo de carga es notorio, carga de forma inmediata, es sencillo de ocupar para el usuario y tiene una gran cantidad de APPS compatibles para ampliar su uso, estoy muy contento con el servicio y la app, muchisimas gracias!
https://tableromagico.cl/

Tablero Magico
Chile
About 18 hours using the app
Froonze Limited replied February 26, 2023

¡Muchas gracias por tu reseña!

March 10, 2023

App does exactly what we are after and the support network is very fast to respond to any teething issues. Would recommend.

Vintage Wholesale UK
United Kingdom
About 17 hours using the app
Froonze Limited replied March 10, 2023

Thanks so much for your review!

December 4, 2022

doesn't work for me. it seems that they only want good reviews. Sorry about that. I want to create customer accounts. After that maybe this app will be of some value to me.

buyerworks
New Zealand
12 days using the app
Froonze Limited replied December 5, 2022

We apologize for your bad experience. We've tried our best to explain how our app and generally Shopify work over email. We understand Shopify and its app ecosystem may be a bit confusing for people who have never used anything like this before. We are happy to have a video call with you to explain how things work. We just sent you an email. Hope you can reply so that we can organize the call