Customer Accounts Concierge

Customer Accounts Concierge

Reviews (255)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance the shopping experience, boosting customer satisfaction and sales with features like custom forms, loyalty programs, and wishlists. It offers a flexible pricing structure and supports diverse needs such as custom registration and profile management. The app is noted for its fast and reliable performance, and customer support is praised for its responsiveness and effectiveness in handling queries and custom requests.

January 27, 2022

We are happy using this app! It has made our account page look more professional and easy to use. The team is very supportive and fixed some issues quickly. Overall a good experience.

Talk To Crystals
India
12 days using the app
Froonze Limited replied February 3, 2022

Thank you so much for your review!

September 9, 2023

The team provided excellent support by thoroughly addressing my queries. They exceeded expectations in resolving minor issues and communicated their solutions effectively. All in all, both the app and the communication were outstanding.

mrblanksla
United States
11 days using the app
Froonze Limited replied September 10, 2023

Thank you so much for your review!

August 18, 2023

I have a great fondness for this Loyalty Plugin, and I am truly impressed by the clarity and informativeness of the Loyalty section on the customer account storefront, despite its beta version status. The process of earning and redeeming loyalty points is incredibly user-friendly, providing customers with a seamless experience. Additionally, the plugin does an excellent job of keeping customers well-informed about their activities within the loyalty program.

NPWe小賣部
Hong Kong SAR
10 days using the app
Froonze Limited replied August 20, 2023

Thanks so much for your review! We are so happy you liked our new Loyalty and Rewards plugin!

May 30, 2022

Customer Account Concierge is a useful App. We encountered a rare problem whereby the Social Sign In/Up section was not showing due to a minor conflict with another App. Max was quick to identify the issue and resolve it for us. Looking forward to a better Customer purchase path experience from here on in.

Scintera Pty Ltd
Australia
8 days using the app
Froonze Limited replied May 31, 2022

Thank you so much for your review! Sometimes there are installation issues. We try to resolve them ASAP

January 26, 2022

Easy to use. Support are good. If you have any questions, their support will give you good reaction.

DIGIBAL
Hong Kong SAR
8 days using the app
Froonze Limited replied January 26, 2022

Thank you so much!

November 24, 2022

Nous venons d'installer cette application sur l'ensemble de nos stores et nous en sommes ravies ! Elle est superbe, très pratique et le service client est au top.

Memo Paris
France
8 days using the app
Froonze Limited replied November 24, 2022

Thank you so much for your review! We are excited to have all of your stores using our app!

June 11, 2023

they have excellent customer support, they help us a lot. professional and they even helped with other things not related to the app. Thank you so much again

Mia Moderna
United Arab Emirates
8 days using the app
Froonze Limited replied June 11, 2023

Thanks so much for your review!

February 14, 2023

Great app! It's all in one and easy to use. Customer support is also quick to respond and ready to help!

SUZANNE KALAN
United States
7 days using the app
Froonze Limited replied February 14, 2023

Thanks so much for your review! Let us know if you need anything else.

February 28, 2022

Yes, this is a great app ! It does exactly what it says it does, allowing us to improve our customer experience at an affordable price. But what really stand out for me is the fact that the Froonze team care about international customers as much as English speaker ones. I have been able to translate the app really easily, but noticed a message that was not translatable within the app and was showing in English. Max from Froonze made a change very quickly so that it would be translated for French speaking user. They cared ! They communicated clearly, nicely and cared enough to make the changes in a day.
So thank you Max for your wonderful quality customer service !
All the best to you and the rest of the team !

LOOVE
France
7 days using the app
Froonze Limited replied February 28, 2022

Thank you so much for your review! Customers like you actually help us improve our app with your suggestions!

June 28, 2022

I was looking for a clear, simple, affordable customer account app (there are not many out there) and after spending quite some time working on it, I can confirm that Customer Account Concierge does exactly that.
Basically there is no need for coding and basic settings are enough to seamlessly integrate -look and feel- the customer account into your store, although I'd recommend working on some CSS to further enhance the display. The app allows easily to do so.
Also, three VERY good additional points : 1/Multi language is supported, and it is true ! clean and simple, I could easily add two more languages without using any third party app.
2/ The wishlist paid plugin is a gem. Simple, efficient.
3/I contacted the support for some minor issues, Max replied to me several times within one hour with clear and efficient solutions.
Definitely recommended.

Les Terroirs
Japan
6 days using the app
Froonze Limited replied July 5, 2022

Thank you so much for such a thorough review! You described our app better than us :)