Customer Accounts Concierge

Customer Accounts Concierge

Reviews (255)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance the shopping experience, boosting customer satisfaction and sales with features like custom forms, loyalty programs, and wishlists. It offers a flexible pricing structure and supports diverse needs such as custom registration and profile management. The app is noted for its fast and reliable performance, and customer support is praised for its responsiveness and effectiveness in handling queries and custom requests.

September 7, 2023

Great app! The features and functionality it offers are top-notch! Furthermore it is beautifully integrated into the theme design. The customer service from the application's support team has also been exceptional. They are responsive and always willing to assist with any inquiries or issues we encounter. Their dedication to customer satisfaction mirrors the values of the application itself.

Tupperware24
Hungary
17 days using the app
Froonze Limited replied September 8, 2023

Thank you so much for such an amazing review!

August 16, 2023

This app was really easy to set up and works well for our platform. The dashboard is clean and simple. Would def recommend this!

Besti
United States
16 days using the app
Froonze Limited replied August 17, 2023

Thanks for your review!

October 7, 2022

This app works wonders. It has basically everything a customer needs to manage their account. On top of that, their customer support is amazing. Max and Octavian have been very helpful in helping me customize the app to fit my store. I suggest you try it out!

Bundance
United States
15 days using the app
Froonze Limited replied October 7, 2022

Thank you so much for your review! We get really excited when our customer support effort results in reviews like this!

November 17, 2023

Exactly what I was looking for. A smooth customer portal that is also easy to integrate with other apps. Like subscription, and rewards.

Tiel Energy Group AB
Sweden
14 days using the app
Froonze Limited replied November 18, 2023

Thanks so much for your review!

August 5, 2022

Great app, userface looks really good. I was also in contact with support and got the help i needed.
Overall a great app + support!

Egendesign
Sweden
14 days using the app
Froonze Limited replied August 5, 2022

Thank you so much for your review! Let us know if you need any other help.

June 23, 2022

I chose it because it had all the features we needed to combine account information with Wishlist. The administration screen was easy to understand and I never got lost. I appreciate the fast and very helpful support.

Joy Jewel
Japan
14 days using the app
Froonze Limited replied June 23, 2022

Thank you so much for your review! We are happy you found our Wishlist plugin useful

January 30, 2023

I love this app. The app itself is self explanatory and is very easy to use. I had a few quick questions and Javi responded in such a short time. Javi also went above and beyond to to add a feature I was in need of, and only within a day's time. I'm extremely impressed!

Greedy Stitches Digitals, Heat Transfers, Laser Products, Banners, & More
United States
14 days using the app
Froonze Limited replied January 30, 2023

Thanks so much for your review! Glad you found our app UI easy to use

July 6, 2022

Transformed the useability and look of our customer accounts section and links in with some really great apps + a very fair price. Customer support was absolutely amazing too! Highly recommend.

Good Human Specialty Coffee
United Kingdom
14 days using the app
Froonze Limited replied July 6, 2022

Thank you so much for your review!

November 15, 2023

We are trying to reduce the amount of time we spend on managing customer account information, and had been looking for a way to help our customers better access their own passwords, addresses and specific information about their accounts. The Froonze team have been so responsive to our initial questions, and very helpful in implementing refinements to how the app displays information that is particular to our customers. The app itself is a fantastic addition to our store, and will help our customers to better manage their account details, so that they don’t have to wait for us to do it on their behalf. We love that this app can easily show specialized pages to customers with a certain tag, and how it works with metafields. Thanks so much for all your help, Max!

Susan Connor New York
United States
12 days using the app
Froonze Limited replied November 16, 2023

Thank you so much for your review! We are so happy we could help you optimize your customer account workflow.

May 25, 2022

Does the job as expected. Simple and easy to setup, prompt customer support in case of any queries. We settled on this app after many options to make our customer page appear in line with our theme. The social login plugin works well.

Zoof Pets
India
12 days using the app
Froonze Limited replied May 25, 2022

Thank you so much for your review! We are happy you found our Social Login plugin valuable.