Customer Accounts Concierge

Customer Accounts Concierge

Reviews (255)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance the shopping experience, boosting customer satisfaction and sales with features like custom forms, loyalty programs, and wishlists. It offers a flexible pricing structure and supports diverse needs such as custom registration and profile management. The app is noted for its fast and reliable performance, and customer support is praised for its responsiveness and effectiveness in handling queries and custom requests.

August 9, 2023

A very intuitive and clean app. Works excellent for us with the custom registration and custom profile form. The support team responds quickly and elaborated our wishes promptly.

Okimono Limited Editions
Netherlands
About 1 month using the app
Froonze Limited replied August 11, 2023

Thanks so much for your review! We are happy to hear our Custom Forms plugin serves you well

December 13, 2022

Amazing customer support. Quick replies and very helpful. The app is very easy to navigate and provides a great customer experience.

Colorful Standard IT
Denmark
28 days using the app
Froonze Limited replied December 13, 2022

Thank you so much for your review! Happy to hear you found our app admin dashboard easy to navigate!

May 20, 2023

Very happy about the app and also excellent service, replying quickly and solving any possible issue you might have.

LaFara Care
Spain
28 days using the app
Froonze Limited replied May 22, 2023

Thank you so much for your review!

October 31, 2023

They helped me once more on my other store.10 mins and your problem is solved.

Urban StockX
Cyprus
27 days using the app
Froonze Limited replied November 1, 2023

Thanks so much for your review!

Edited February 7, 2023

We recently started using the app and were able to make a few settings very well ourselves. Everything is easy to understand and self-explanatory. I would particularly like to highlight the support: quick response and an absolute understanding of our change requests. The implementation took place within a very short time. Many thanks to Javi and all team for their patience with an impatient and demanding customer :-)

Herr von Welt
Germany
27 days using the app
Froonze Limited replied January 17, 2023

Thank you so much for your review! Happy we could customize everything to your liking.

April 27, 2022

The app is very easy and straight forward and a simple/easy-to-use interface. I even requested a "print" icon for easy printing on orders, and they quickly put one together for me! Thanks so much!

Shop Saver Express
United States
26 days using the app
Froonze Limited replied April 27, 2022

Thank you so much for your review! We are happy you found our interface "easy and straightforward" :)

June 12, 2023

Supporto rapido che ha risolto alcune problematiche e interventi custom.
Ottima la gestione dei preferiti e e la customizzazione del profilo utente.
Soddisfatti

Off-Market
Italy
24 days using the app
Froonze Limited replied June 12, 2023

Grazie mille per la tua recensione!

March 10, 2023

Excellent customer support and supportive of our multiple requests. Very happy with the app for now, it's simple, yet efficient and well thought!

Nature Zen Switzerland
Switzerland
21 days using the app
Froonze Limited replied March 10, 2023

Thanks so much for your review! "Simple and efficient" is what we are striving for :)

March 22, 2023

This app is wonderful! We had to call support several times to make particular customizations to our store, and the person who helped us was very attentive and dedicated, making the app adapt 100% to our reality. Best support ever! App is easy and intuitive to use, we didn't even tried others - this is amazing! We highly recommend this app!

Enluaze - Acessórios em Couro e Malhas
Brazil
20 days using the app
Froonze Limited replied March 22, 2023

Thanks so much for your review! We are happy we could customize our app to your needs.

October 31, 2022

I'm a bit late to this review, but my word am I loving this app. Seriously, if you're considering getting an app for your Customer Page, I can't recommend this one enough! The team also helped me add code to make it fit my theme perfectly. These guys/gals are incredible!

QuickTech.co.za
South Africa
18 days using the app
Froonze Limited replied November 5, 2022

Thank you so much for your review! We are always happy to help our clients with styling customizations