Customer Accounts Concierge

Customer Accounts Concierge

Reviews (250)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interactions and shopping experiences, noting its custom forms, loyalty programs, and wishlists that boost sales and customer retention. They appreciate its robust customization options, easy integration, and features like social login and customer account management. The app is praised for its efficient performance that doesn’t slow down websites. Customer support is also highlighted for its responsiveness and effectiveness in providing solutions.

June 13, 2024

Recently installed the App and I have had great experience so far. Very prompt and efficient support team. Highly recommend it.

Aristella LLC
United States
20 days using the app
Froonze Limited replied June 14, 2024

Thanks so much for your review!

June 5, 2024

The app has a customizable customer portal which helps us retain our customers. The functions are straightforward, they are all in point systems mostly but also offer flexible loyalty programs. We only availed the loyalty program plug-in for now. The tech team also did an amazing job assisting us in modifying the portal and answering our queries.

Ivorie Studio
Norway
16 days using the app
Froonze Limited replied June 10, 2024

Thanks so much for your review! We are happy to hear you liked our Loyalty Program.

May 8, 2024

So far I am really liking the app. It has a lot of potential to make the user experience excellent. The customization capacity is quite high, although it is true that it will be charged separately for each integration and you may end up adding many integrations and the price will go up.
The support team is super attentive and willing to help at all times. Looking forward to implementing new things.

Kopi Krate
Spain
19 days using the app
Froonze Limited replied May 9, 2024

Thanks so much for your review!
Just to clarify, you need to pay more for each plugin, such as Loyalty Program, Wishlist, or Custom Forms. These plugins function as standalone apps.
Integrations with other apps have a flat monthly fee of $4 / month, no matter how many integrations you enable.

May 22, 2024

Fantastic service. They helped modify the appearance of the app so easily so that it now fits seemlessly in with my website. Highly recommended.

Zebedee's Pet Products
United Kingdom
About 2 months using the app
Froonze Limited replied May 23, 2024

Thanks so much for your review! We are happy to hear you are satisfied with our service

June 3, 2024

Great customer service and overall amazing app!

Arte Comercializadora
Mexico
3 months using the app
Froonze Limited replied June 4, 2024

Thanks so much for your review!

July 2, 2024

Amazing support, amazing software. Highly recommended

Revife
Netherlands
28 days using the app
Froonze Limited replied July 3, 2024

Thanks so much for your review!

May 9, 2024

This is such a great app for streamlining customer accounts and we love the wishlist add on with it! Everything has been working perfectly and very easy to use! Max has been wonderful in getting back to us quickly with cosmetic fixes and implementing them right away! This is definitely a must have for shopify store owners! thank you Max for a great app!

A Cottage in the City
United States
14 days using the app
Froonze Limited replied May 13, 2024

Thanks so much for your review!

June 24, 2024

Excellent interface, merges well with the theme and flawlessly integrates with various in-store options and services. Furthermore, highly professional and prompt customer services, that will be just a call away to assist in setting the app. Really enjoying it.

DE MUSK
United Kingdom
About 3 hours using the app
Froonze Limited replied June 25, 2024

Thanks so much for your review!

June 6, 2024

The team is highle supportive and timely responsive. The app has some features which are dificult to find and the integration works seamleasly.

Supply Onitme
United States
7 days using the app
Froonze Limited replied June 10, 2024

Thanks so much for your review!

August 6, 2024

Great customer support

MONT FRANCAIS
United Arab Emirates
10 days using the app
Froonze Limited replied August 7, 2024

Thanks so much for your review!