Customer Accounts Concierge

Customer Accounts Concierge

Reviews (253)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer interactions and shopping experiences, noting its custom forms, loyalty programs, and wishlists that boost sales and customer retention. They appreciate its robust customization options, easy integration, and features like social login and customer account management. The app is praised for its efficient performance that doesn’t slow down websites. Customer support is also highlighted for its responsiveness and effectiveness in providing solutions.

February 27, 2024

Fronzee app has been our number 1 app for our shopify plus store. To sum up:

Customer service: Super helpful and prompt.

Costumer login page: Now it looks super professional, even better than Amazon : ) Similar shopify apps are not good in terms of design and solutions.

Social login with google: This streamlines customer's login to our store. It is super good especially Google's native login prompt. More login better recommendation for customers.

Whislist: So far the best Wishlist app that has an amazing design, lots of reminders (e.g. stock and price alert with free email)

Translation: They work perfectly for our locale.

Custom forms: It is incredible feature where we collect customer profile and save them as a customer meta data to reuse.

Korendy Türkiye
Türkiye
About 1 month using the app
Froonze Limited replied February 28, 2024

Thanks so much for such a detailed review! We are happy to hear that your new account page looks better than the Amazon's one!

November 16, 2023

The app can win medals for all the best achievements:
1) Best customer portal UX and design
2) Absolutely BEST ever support - the guys are so responsive, friendly and they are open to help with any requests, customisation if needed. They respond very quickly. Thank you so much!!!
3) Huge amount of integrations and new ways to improve your customer experience, high flexibility.
4) It's easy to set up and a pleasure to use!
Now we are eager to change our second store's app to Customer Account Concierge, the specific was that we need to support subscription and guys provided a choice of compatible subscription apps! Amazing!
Honestly, the best app I've found in this niche!

Java Coffee B2B
Poland
4 months using the app
Froonze Limited replied November 17, 2023

WOW! Thank you so much for such an amazing review! We are so happy to see such a satisfied customer!

November 4, 2024

Great app. Highly recommended for customized customer accounts. Support is also very fast and helpful. Anyone curious about this app, go for it.

Moebelbox24.de
Germany
Froonze Limited replied November 5, 2024

Thanks so much for your review!

May 22, 2024

amazing app and support <3

Kingaims.com - Online Store
United Kingdom
Almost 2 years using the app
Froonze Limited replied May 23, 2024

Thanks so much for your review!

Edited November 28, 2023

I wanted to take a moment to express my appreciation for the outstanding support we received from your team regarding an issue with the Customer Accounts Concierge Shopify app.

We initially reached out with a concern about the wishlist icon reappearing in our cross-page promo section. The response from your team was not only prompt but also highly effective. The suggestion to use another selector to install the widget resolved the issue, and we are pleased with the quick turnaround.

GRACE KARIN
Hong Kong SAR
10 months using the app
Froonze Limited replied November 17, 2023

Thank you so much for your review! We are so happy to know that you liked our customer support experience

December 11, 2023

It works really well on our website, my customers love it!
And the best thing is the customer service. The team is very responsive and very helpful. I can only recommend this app!

Crochetree
United States
About 1 year using the app
Froonze Limited replied December 12, 2023

Thank you so much for your review! We are so happy to hear your customers love your new customer portal!

January 16, 2024

Always helpful and responding promptly. We' have managed to improve our store in so many ways due to this app.

Oxy-shop
Hungary
Over 1 year using the app
Froonze Limited replied January 17, 2024

Thanks so much for your review! Happy to hear we helped you improve your store!

March 2, 2024

One of the best apps I've used in Shopify so far. Support acted on my feedback within 24 hours. Pricing is reasonable though I wished there were just a tad more free functionalities. Anyway, I certainly recommend it, just what my shop needed! :)

Luxurelle
Bulgaria
About 2 months using the app
Froonze Limited replied March 3, 2024

Thanks so much for your review!

February 8, 2024

The team are AMAZING, Helped me customise the app to fit with my theme with any request i had. Any question i had was no problem for them and they got back to me so quickly. Great app would definitely recommend for any one setting up their store and using a loyalty program for the first time.

HUSSL
Australia
About 1 month using the app
Froonze Limited replied February 9, 2024

Thanks so much for your review!

January 15, 2024

The app works great as expected. Everything is nicely explained and accompanied by instructions. I needed technical help and they helped me with the setup immediately. I can only recommend this app!

360design
Czechia
11 months using the app
Froonze Limited replied January 16, 2024

Thanks so much for your review!