Customer Accounts Concierge
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (253)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for enhancing customer interactions and shopping experiences, noting its custom forms, loyalty programs, and wishlists that boost sales and customer retention. They appreciate its robust customization options, easy integration, and features like social login and customer account management. The app is praised for its efficient performance that doesn’t slow down websites. Customer support is also highlighted for its responsiveness and effectiveness in providing solutions.
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Fronzee app has been our number 1 app for our shopify plus store. To sum up:
Customer service: Super helpful and prompt.
Costumer login page: Now it looks super professional, even better than Amazon : ) Similar shopify apps are not good in terms of design and solutions.
Social login with google: This streamlines customer's login to our store. It is super good especially Google's native login prompt. More login better recommendation for customers.
Whislist: So far the best Wishlist app that has an amazing design, lots of reminders (e.g. stock and price alert with free email)
Translation: They work perfectly for our locale.
Custom forms: It is incredible feature where we collect customer profile and save them as a customer meta data to reuse.
Thanks so much for such a detailed review! We are happy to hear that your new account page looks better than the Amazon's one!
The app can win medals for all the best achievements:
1) Best customer portal UX and design
2) Absolutely BEST ever support - the guys are so responsive, friendly and they are open to help with any requests, customisation if needed. They respond very quickly. Thank you so much!!!
3) Huge amount of integrations and new ways to improve your customer experience, high flexibility.
4) It's easy to set up and a pleasure to use!
Now we are eager to change our second store's app to Customer Account Concierge, the specific was that we need to support subscription and guys provided a choice of compatible subscription apps! Amazing!
Honestly, the best app I've found in this niche!
WOW! Thank you so much for such an amazing review! We are so happy to see such a satisfied customer!
Great app. Highly recommended for customized customer accounts. Support is also very fast and helpful. Anyone curious about this app, go for it.
Thanks so much for your review!
amazing app and support <3
Thanks so much for your review!
I wanted to take a moment to express my appreciation for the outstanding support we received from your team regarding an issue with the Customer Accounts Concierge Shopify app.
We initially reached out with a concern about the wishlist icon reappearing in our cross-page promo section. The response from your team was not only prompt but also highly effective. The suggestion to use another selector to install the widget resolved the issue, and we are pleased with the quick turnaround.
Thank you so much for your review! We are so happy to know that you liked our customer support experience
It works really well on our website, my customers love it!
And the best thing is the customer service. The team is very responsive and very helpful. I can only recommend this app!
Thank you so much for your review! We are so happy to hear your customers love your new customer portal!
Always helpful and responding promptly. We' have managed to improve our store in so many ways due to this app.
Thanks so much for your review! Happy to hear we helped you improve your store!
One of the best apps I've used in Shopify so far. Support acted on my feedback within 24 hours. Pricing is reasonable though I wished there were just a tad more free functionalities. Anyway, I certainly recommend it, just what my shop needed! :)
Thanks so much for your review!
The team are AMAZING, Helped me customise the app to fit with my theme with any request i had. Any question i had was no problem for them and they got back to me so quickly. Great app would definitely recommend for any one setting up their store and using a loyalty program for the first time.
Thanks so much for your review!
The app works great as expected. Everything is nicely explained and accompanied by instructions. I needed technical help and they helped me with the setup immediately. I can only recommend this app!
Thanks so much for your review!