Customer Accounts Concierge

Customer Accounts Concierge

Reviews (255)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance the shopping experience, boosting customer satisfaction and sales with features like custom forms, loyalty programs, and wishlists. It offers a flexible pricing structure and supports diverse needs such as custom registration and profile management. The app is noted for its fast and reliable performance, and customer support is praised for its responsiveness and effectiveness in handling queries and custom requests.

August 15, 2024

very great app with 10/10 customer service always very happy to help thank you alexandru

Freeze Dried Sweets Wholesale
United Kingdom
11 months using the app
Froonze Limited replied August 17, 2024

Thanks so much for your review!

November 15, 2024

Love this app so far, the customer service is amazing!
I'm still on the free trial but will probably end up sticking with the service, as I find the pricing pretty fair for what you get.
If you're looking to spice up your customer accounts page like I was, you should get this app. It totally transformed the look and functionality of my site/accounts page. I mainly chose this app for the wishlist plug-in but there's so much more you can do. It's also really simple to use and set up, even if you're not tech-savvy. When I had a question, support was quick to respond and walked me through the steps in an easy to understand way. They even helped out with a few extra things, which I am very grateful for! 12/10

Sorella
United States
About 5 hours using the app
Froonze Limited replied November 16, 2024

WOW! Thanks so much for such an awesome review! We are excited to receive a 12/10 rating :)

August 19, 2024

Wow! These guys are amazing. They have been helping me customize the look and feel of the page so that it matches my needs. I emailed them, and within an hour, the changes were made. I am very impressed.

Edgewater Bookstore
United States
3 days using the app
Froonze Limited replied August 22, 2024

Thanks so much for your review! We are happy to hear you like the new look and feel of your customer account page.

August 28, 2024

So far amazing - clear pricing structure and outstanding support!

Shtreeli.com
United Arab Emirates
6 months using the app
Froonze Limited replied September 3, 2024

Thanks so much for your review!

July 23, 2024

Its an excellent app that does what shopify should do... give customers a proper landing page and control center where they can manage their orders, addresses, etc. Excellent

Vapeando Ando
Mexico
14 days using the app
Froonze Limited replied July 25, 2024

Thanks so much for your review!

June 29, 2024

This app is worth all the money! - The app is very multifunctional, has a very good store performance and the support (special thanks to Max) is great. The great thing about it is that you can offer the user a really user-friendly and, above all, clear customer account. Whether it's the loyalty program, wish list, address management or order overview - just to name a few features. Everything works perfectly. It's clear to me that individual tools are associated with a surcharge and the bottom line is that you save a lot because you no longer need other apps. ... and: the app is constantly being developed further! A clear recommendation from us!

Shop4Cops
Austria
25 days using the app
Froonze Limited replied June 30, 2024

Thanks so much for such an awesome review!
We are happy to hear you found our customer portal user-friendly and could save money by not using other apps.

June 14, 2024

Couldn't be more satisfied with this Shopify app! The features are incredibly robust and intuitive, making it an essential tool for my online store. From seamless integration to advanced customization options, it has everything.

What truly sets this app apart is the outstanding customer support. Whenever we have encountered an issue or had a question, the support team was prompt and genuinely helpful. They went above and beyond to ensure that my experience was smooth and problem-free.

Highly recommend this app to any Shopify store owner looking for top-notch features backed by exceptional support!

Alwaysavvy
India
4 months using the app
Froonze Limited replied June 16, 2024

Thanks so much for your amazing review!

June 19, 2024

This has been the most positive experience working with their support team. I have worked with many support teams in the past and its always a struggle. Froonze has a top notch team willing to help when ever needed.

We have moved from a very expensive rewards program to Froonze because of the cleanness and simpleness of the program. We now pay 1/4 of our cost before plus the the customer account page is super friendly for our customers to navigate. ( this is very important) not to mentions their wishlist and all the other sections they offer which will save you $$$ in app fees. Remember Loyalty Programs need to be easy for the customers to use and theirs really is. Seriously you must try them out. I promise you will not be disappointed and your customers will love it.

Huckle Bee Farms LLC
United States
14 days using the app
Froonze Limited replied June 21, 2024

Thank you so much for such an extensive review! We are super happy you liked our loyalty program and could save a lot of money by switching to our app.

Edited July 4, 2024

Just set up this Shopify app for my clothing brand, Prosper, and I’m thrilled. The features are great and easy to use. The support is the fastest and most effective I've experienced—huge shout out to Max! Highly recommend!

Wear Prosper
United States
8 days using the app
Froonze Limited replied July 4, 2024

Thanks so much for your review!

June 21, 2024

Great app overall, customer support as been great!

VIDEO EDITOR STUDIO
France
Almost 2 years using the app
Froonze Limited replied June 22, 2024

Thanks so much for your review!