Customer Accounts Concierge

Customer Accounts Concierge

Reviews (260)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance the shopping experience, boosting customer satisfaction and sales with features like custom forms, loyalty programs, and wishlists. It offers a flexible pricing structure and supports diverse needs such as custom registration and profile management. The app is noted for its fast and reliable performance, and customer support is praised for its responsiveness and effectiveness in handling queries and custom requests.

May 24, 2023

great app, great customer service! Always quick to reply and help with anything needed. App creates a great customer experience

Heather Freitas
United States
About 1 year using the app
Froonze Limited replied May 24, 2023

Thanks so much for your review!

July 25, 2023

Thoroughly enjoyed working with Javi on the app. Always responsive, helpful, proactive and communicative - not to mention the pricing is fair and affordable too. One of the rare app developers / support team here who always get what the merchants want. A well-deserved review for him and the team.

Good Dog People™
Singapore
About 1 year using the app
Froonze Limited replied July 31, 2023

Thanks so much for your review! We are so happy to hear you were satisfied with our support

December 11, 2023

It works really well on our website, my customers love it!
And the best thing is the customer service. The team is very responsive and very helpful. I can only recommend this app!

Crochetree
United States
About 1 year using the app
Froonze Limited replied December 12, 2023

Thank you so much for your review! We are so happy to hear your customers love your new customer portal!

April 26, 2023

Great app with great support! This app provides an excellent enhancement to the customer experience.

Lucas Wholesale
United States
About 1 year using the app
Froonze Limited replied April 27, 2023

Thanks so much for your review!

Edited April 3, 2022

Been using this app for a while now simply amazing. Their passion to making it even more better and listening to my ideas to new plugins or modifications and actually implementing them. That's true customer support!

My Discounts
Canada
About 1 year using the app
Froonze Limited replied March 22, 2022

Thank you so much for your review!
New features are coming...

December 22, 2022

i must have app for any website! Customer service will go above and beyond to ensure you get what you need, thank you!

DINA J
United Arab Emirates
About 1 year using the app
Froonze Limited replied December 22, 2022

Thank you so much for your review!

February 26, 2022

Excellent service and a good and clean app! Switched from another app that was 10$ a month to this, and do not regret it one bit!

Formulashop
Norway
About 1 year using the app
Froonze Limited replied February 26, 2022

Thank you for your review! We are glad your switch was successful :)

January 5, 2024

This app has really changed the look and feel of my site to something much more professional. I haven't added the additional features yet, but some represent great opportunites for my business.
The team helped with some custom code I had too which has been amazing.
Would def recommend.

ELLIE
United Kingdom
About 1 year using the app
Froonze Limited replied January 6, 2024

Thanks so much for your review!

February 3, 2022

Awesome and free app! Simple to install and offers everything you need in a basic to advanced customer account. Very responsive and friendly support so can really recommend downloading!

Eagle is a Birdie
Switzerland
About 1 year using the app
Froonze Limited replied February 3, 2022

Thank you so much! We always strive to provide the best customer support!

Edited January 6, 2023

Consiglio vivamente ottima app ❤️❤️❤️❤️❤️❤️❤️❤️Funziona benissimo perfetto stupendo

boutique29
Italy
About 1 year using the app
Froonze Limited replied July 5, 2022

Grazie mille!
P.S. We use Google translate to support merchants who write to us in a language we don't know :)