Froonze Customer Accounts

Froonze Customer Accounts

Reviews (265)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing customer experiences with features like customizable customer portals, wishlists, loyalty programs, and social logins. It integrates seamlessly with other apps, offering a user-friendly setup. Exceptional customer support is frequently highlighted, providing quick and effective help with troubleshooting and customization. Merchants recommend it for improving customer account management and boosting store functionality.

March 15, 2023

An amazing app, with 5-star customer support. I highly recommended it!

Wishlist integrations amazing

Light House Co.
Canada
11 months using the app
Froonze Limited replied March 15, 2023

Thank you so much for your review!

January 2, 2024

Great customer support.

Feminine UAE - Sensual Lingerie
United Arab Emirates
11 months using the app
Froonze Limited replied January 3, 2024

Thanks so much!

February 13, 2022

This app is great and has resolved a number of client account/dashboard & communication challenges for us! Max from the Support team is super friendly, helpful and quick to reply. We haven't found another app that is that easy and user friendly! We use this app together with the Locksmith App to restrict content to certain users.. both work like magic! :)

Skar Image Lab
New Zealand
11 months using the app
Froonze Limited replied February 13, 2022

Thank you so much for your review! It's cool to see merchants using our app in combination with other tools, thus creating unique solutions!

October 11, 2022

Very good App. Includes everything I need. The support is super fast and helpfull. I can only recommend :)

Reifenspezi
Austria
10 months using the app
Froonze Limited replied October 12, 2022

Thank you so much for your review! We are very happy we could be helpful for you

May 16, 2023

Great customer support. I had a CSS issue that they fixed in less than an hour. Very fast turn-around. I also like that they offer a list of other apps that integrate into Customer Accounts Concierge so you can customize your customer experience quite a bit. There is so much that this app offers for customers including the ability to download PDF Invoices with certain apps which is very helpful for a B2B business.

Emerald Parts
United States
10 months using the app
Froonze Limited replied May 17, 2023

Thanks so much for your review! We are so happy to hear our app's B2B functionality was useful for your store!

Edited November 28, 2023

I wanted to take a moment to express my appreciation for the outstanding support we received from your team regarding an issue with the Customer Accounts Concierge Shopify app.

We initially reached out with a concern about the wishlist icon reappearing in our cross-page promo section. The response from your team was not only prompt but also highly effective. The suggestion to use another selector to install the widget resolved the issue, and we are pleased with the quick turnaround.

GRACE KARIN
Hong Kong SAR
10 months using the app
Froonze Limited replied November 17, 2023

Thank you so much for your review! We are so happy to know that you liked our customer support experience

February 8, 2022

Une app facile à installer, pratique et fonctionnel
Je recommande fortement, en plus elle est gratuite
Merci

IzieBuy
France
10 months using the app
Froonze Limited replied February 8, 2022

Thank you so much for your review! Glad you had nice experience using our app.

June 30, 2023

Works perfectly as intended. We use it to create an easy overview for our customers. We had issues with the wishlish function, but Javi from their team quickly stepped in to help.

Housedoctor
Denmark
10 months using the app
Froonze Limited replied July 1, 2023

Thanks so much for your review!

September 14, 2023

I found this app by accident. I was looking for something else and this app came up. And I am so glad I found it! This app has everything my customers were asking for: “where is my order”?, “can I have an invoice of my order”? “I can’t reset my password!”, and so on. I was able to solve my customers requests in literally few clicks with this app which is by the way very intuitive. I was also able to integrate my Aftership account so customers go straight to my tracking page (no more where is my order). I was able to integrate my Order printer pro app (so customers can view/download the invoice from their account (no more time spent with emails with invoices). Many customers send emails that they need to reset the password so now they can do it by themselves. What a dream app! Bear with me! The wishlist is a plus, and so is the recently viewed feature! As mentioned in one of the reviews below, you can choose what feature you want upfront and there is no hidden fees. Thanks to this app I was even able to create an app in Facebook so anyone who wants, can login using their Facebook account. All tutorials are very easy to understand and takes little time. The customer service is very helpful and quick to reply. This app is a dream come true to my business and customers! It’s also a 100% mobile friendly! Thank you so much for such a great job!

Cuddle Decor
United States
10 months using the app
Froonze Limited replied September 15, 2023

WOW! Thanks so much for such a glowing review! You truly made our day! :)

Edited May 9, 2023

★ ★ ★ ★ ★ ★ ★
WOW! THESE GUYS HAVE GONE OVER AND BEYOND!
They completely redesigned their app to suit my needs. I can't say praise them enough! Truly Amazing!

★ ★ ★ ★ ★ ★ ★
MORE POSITIVES ABOUT THIS APP:
+ Quick and easy setup!!
+ You can easily customize the look of the app.
+ Quick responses, good customer service, and excellent cost efficiency!

★ ★ ★ ★ ★ ★ ★
I WOULD HIGHLY RECOMMEND!

Too Fast Wholesale
United States
10 months using the app
Froonze Limited replied July 30, 2022

Thank you so much for your review and for specifically emphasizing cost efficiency. Our flexible plugin system was designed to achieve precisely that. Merchants can activate and pay only for the plugins they need.