Customer Accounts Concierge

Customer Accounts Concierge

Reviews (255)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance the shopping experience, boosting customer satisfaction and sales with features like custom forms, loyalty programs, and wishlists. It offers a flexible pricing structure and supports diverse needs such as custom registration and profile management. The app is noted for its fast and reliable performance, and customer support is praised for its responsiveness and effectiveness in handling queries and custom requests.

March 1, 2023

Great app, and helps teams who are promptly ready to make any bug fixes.

Get this app if you want a custom sign-up page and approval process for clients before buying from your store.

So We Rent
United States
3 months using the app
Froonze Limited replied March 1, 2023

Thank you so much for your review! We are so happy to know you liked our new feature - customer approval

September 13, 2022

Great app! Gives our B2B customers a way to manage orders. We can customize the dashboard and have some useful integrations. The support is amazing as well!

metpure
United States
3 months using the app
Froonze Limited replied September 13, 2022

Thank you so much for your review!

November 15, 2022

Took me some time write this, but the integration is easy (with my subscription model as well). Looks really good, and the customer service it excellent.

Sock Panda
United States
3 months using the app
Froonze Limited replied November 15, 2022

Thank you so much for your review! We are very happy to hear you found our app useful.

November 27, 2022

This is great. I use to do a lot of beautiful things in the customer section. The support is fantastic!

vreaucostum
Romania
3 months using the app
Froonze Limited replied November 27, 2022

Thanks so much for your review! Your new account page looks beautiful and functional indeed :)

January 14, 2023

The platform is very easy to navigate. The support is perfect, very fast and efficient. They are very willing to make specific adjustments to better accommodate our specific use.

Madcap University
United States
3 months using the app
Froonze Limited replied January 14, 2023

Thank you so much for your review!

June 27, 2022

This app is a must-have. Easily customizable, giving your site that "professional look" we all wish to achieve. The support was very fast and helpful. Its additional plugins really take it over the top.

Escape Bath & Body
United States
2 months using the app
Froonze Limited replied June 27, 2022

Thanks so much for your review! Happy we could help you make your account page look more professional.

October 30, 2023

Well, first of all, thank you to the team for their quick response and intervention.
The app is very simple and straight forward, which I think suits our customer's profile overview. Highly recommended.

My Store
India
2 months using the app
Froonze Limited replied October 31, 2023

Thank you so much for your review!

January 27, 2023

Just perfect. Gone above and beyond to build our account page exactly as we need, and all within a day or two. Would highly recommend above all other apps we tried.

Score Draw
United Kingdom
About 2 months using the app
Froonze Limited replied January 27, 2023

Thanks so much for your review! Let us know know if you need anything else

Edited August 1, 2022

So far, not a single problem or bug with this app.
I emailed the customer service because of translation troubles, they were quick to respond, but we resolved the issue before they could answer. It was a simple mistake from our side.
Due to its overall clean design, ease of use, integrations and price, we have to give it a solid 5 Stars.
We recommende this App. Edit:
Our shop uses 4 languages, soon 5, and the App has no problem handling the translations.
We noticed that when logging in, the Dashboard took a bit to load and showed the standard client dashboard for (a fraction of) a second. Our template caused the 'issue'. Max resolved it in less than 10 minutes. 5* Service!

Mr Animo
Luxembourg
About 2 months using the app
Froonze Limited replied August 1, 2022

Thank you so much for your review! Glad you could utilize our translations. We allow merchants to translate and customize our widgets to any number of languages supported by Shopify.

August 23, 2022

This app is amazing. It provides different account functions for you to install and customize. The customers service is nice and responsive, helping me have a better customer page.

FurryPal
Hong Kong SAR
About 2 months using the app
Froonze Limited replied August 23, 2022

Thank you so much for your review! Glad we could help you customize the widgets to your liking.