Customer Accounts Concierge

Customer Accounts Concierge

Reviews (255)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance the shopping experience, boosting customer satisfaction and sales with features like custom forms, loyalty programs, and wishlists. It offers a flexible pricing structure and supports diverse needs such as custom registration and profile management. The app is noted for its fast and reliable performance, and customer support is praised for its responsiveness and effectiveness in handling queries and custom requests.

October 11, 2024

Great Support

CENE
India
2 days using the app
Froonze Limited replied October 12, 2024

Thanks for your review!

June 21, 2024

Great app overall, customer support as been great!

VIDEO EDITOR STUDIO
France
Almost 2 years using the app
Froonze Limited replied June 22, 2024

Thanks so much for your review!

May 22, 2024

Amazing app. Make your store look really professional. Love it. The team is simply the best, they customized my store to my needs. Highly Recommended. A+++

JDStore Fashion
Mauritius
Over 1 year using the app
Froonze Limited replied May 23, 2024

Thanks so much for your review! We are happy to hear our app made your store look more professional!

July 8, 2024

Amazing support, quick to apply any changes and works flawlessly!

GOLF Partner KOREA
South Korea
14 days using the app
Froonze Limited replied July 10, 2024

Thanks so much for you review!

June 25, 2024

"Customer Accounts Concierge" is an outstanding Shopify app that has significantly enhanced our store's functionality. The first thing that stands out is the app's stunning design. It's clear, intuitive, and visually appealing, making it a joy to use for both our team and our customers.

One of the best features is the extensive customization options. The settings are robust and allow us to tailor the app precisely to our needs. Whether it's modifying the user interface or tweaking backend processes, the flexibility is remarkable.

Another highlight is the exceptional customer support. The team behind "Customer Accounts Concierge" offers unique and personalized support via email. Their responses are prompt, detailed, and incredibly helpful, ensuring that any issues or questions are resolved swiftly.

Overall, "Customer Accounts Concierge" is a must-have for any Shopify store looking to improve customer account management. The combination of a beautiful interface, comprehensive customization options, and outstanding customer support makes it a top-notch choice. Highly recommended!

NOT FROM YOUR STREET
Germany
About 23 hours using the app
Froonze Limited replied June 26, 2024

Thanks so much for your awesome review! We are very happy to know your found our app useful.

August 6, 2024

Great customer support

MONT FRANCAIS
United Arab Emirates
10 days using the app
Froonze Limited replied August 7, 2024

Thanks so much for your review!

Edited March 9, 2024

I’ve used computers since mainframes in 1970. So to say I’ve experienced a few apps is an understatement. But I’d give this one 10-stars if it were allowed. Extremely well written -fast and not bloated. There’s a tiny learning curve to learn your way around the settings, but once that’s done it’s a piece of cake to modify, update, change settings, etc. And support? It just doesn’t get any better than this! If all apps were this well written and supported, our lives would be a LOT easier!

UPDATE: I just HAD to update my review when I gained experience with the “Custom Forms.” This functionality is a true game-changer. The ability to create custom registration, profile, and pages and custom fields within them to collect virtually any data you need is priceless. And the pricing overall is exceptionally fair - you pay only for those components you want at the levels you need.

PETCODE PAWS
United States
5 months using the app
Froonze Limited replied March 7, 2024

Hearing such kind words from an experienced software user warms our hearts. We’re grateful for your support! Here’s to making lives easier, one well-crafted app at a time! 🙌

May 8, 2024

So far I am really liking the app. It has a lot of potential to make the user experience excellent. The customization capacity is quite high, although it is true that it will be charged separately for each integration and you may end up adding many integrations and the price will go up.
The support team is super attentive and willing to help at all times. Looking forward to implementing new things.

Kopi Krate
Spain
19 days using the app
Froonze Limited replied May 9, 2024

Thanks so much for your review!
Just to clarify, you need to pay more for each plugin, such as Loyalty Program, Wishlist, or Custom Forms. These plugins function as standalone apps.
Integrations with other apps have a flat monthly fee of $4 / month, no matter how many integrations you enable.

June 13, 2024

Recently installed the App and I have had great experience so far. Very prompt and efficient support team. Highly recommend it.

Aristella LLC
United States
20 days using the app
Froonze Limited replied June 14, 2024

Thanks so much for your review!

June 5, 2024

The app has a customizable customer portal which helps us retain our customers. The functions are straightforward, they are all in point systems mostly but also offer flexible loyalty programs. We only availed the loyalty program plug-in for now. The tech team also did an amazing job assisting us in modifying the portal and answering our queries.

Ivorie Studio
Norway
16 days using the app
Froonze Limited replied June 10, 2024

Thanks so much for your review! We are happy to hear you liked our Loyalty Program.