Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its excellent customer support, user-friendly interface, and flexibility. It's praised for its easy setup, wide range of integrations, and features like social login, wishlist functionality, and custom forms. Merchants appreciate its efficient performance, fair pricing, and mobile-friendly design. It's seen as a game-changer for managing customer account information, improving self-service, and collecting customer profile data. The ability to support multiple languages, show specialized pages to certain customers, and create custom registration and profile fields are also highly valued.

December 26, 2023

absolut super app to make the Cusomer account looks beautiful. Also i needed Some HElp from Support, becaus i had a html coded Downloadbutton from my Downloadapp (LDT Digital downloads) which was away, when i activated the Account app.

I got so fast help, they asked me for the Html Code and integrated it for me, so now i could have both: a good looking customer account and also my needed Downloadlinks :)

absolut super support, they're helping for individual reasons is special :)

PhiBobo's Zaubernadel
Austria
19 days using the app
Froonze Limited replied December 27, 2023

Thanks so much for your review! We are always happy to help our customers

January 3, 2024

Everythin you need in one app, support team is the best and helps you customize it even more, and there are lots of updates still coming. Would highly recommend if you want to give your customers a way better experience

hustle
Netherlands
5 days using the app
Froonze Limited replied January 4, 2024

Thanks so much for your review!

April 11, 2024

STreamlined our operations and makes it much much easier to deal with tickets.

Greenery Galaxy
United States
18 minutes using the app
Froonze Limited replied April 12, 2024

Thanks for your review!

December 28, 2023

nice app, very impressive looks for your account page , very fast loading and on top of it great support from max !

Osomm
Singapore
1 day using the app
Froonze Limited replied December 29, 2023

Thank you so much for your review and Happy New Year! :)

Edited November 28, 2023

I wanted to take a moment to express my appreciation for the outstanding support we received from your team regarding an issue with the Customer Accounts Concierge Shopify app.

We initially reached out with a concern about the wishlist icon reappearing in our cross-page promo section. The response from your team was not only prompt but also highly effective. The suggestion to use another selector to install the widget resolved the issue, and we are pleased with the quick turnaround.

GRACE KARIN
Hong Kong SAR
5 months using the app
Froonze Limited replied November 17, 2023

Thank you so much for your review! We are so happy to know that you liked our customer support experience

November 16, 2023

The app can win medals for all the best achievements:
1) Best customer portal UX and design
2) Absolutely BEST ever support - the guys are so responsive, friendly and they are open to help with any requests, customisation if needed. They respond very quickly. Thank you so much!!!
3) Huge amount of integrations and new ways to improve your customer experience, high flexibility.
4) It's easy to set up and a pleasure to use!
Now we are eager to change our second store's app to Customer Account Concierge, the specific was that we need to support subscription and guys provided a choice of compatible subscription apps! Amazing!
Honestly, the best app I've found in this niche!

Java Coffee B2B
Poland
4 months using the app
Froonze Limited replied November 17, 2023

WOW! Thank you so much for such an amazing review! We are so happy to see such a satisfied customer!

November 10, 2023

Max and his team are super helpful and very responsive. I use this app to improve the menu of options on the customer accounts page. It's been simple to implement and provides an elevated user experience.

TENNIS LADY
United States
6 months using the app
Froonze Limited replied November 11, 2023

Thank you so much for your review!

October 27, 2023

Great Support & Very Professional

Saber Sales & Service
United States
8 months using the app
Froonze Limited replied October 28, 2023

Thanks so much for your review!

November 17, 2023

Exactly what I was looking for. A smooth customer portal that is also easy to integrate with other apps. Like subscription, and rewards.

Tiel Energy Group AB
Sweden
14 days using the app
Froonze Limited replied November 18, 2023

Thanks so much for your review!

November 15, 2023

We are trying to reduce the amount of time we spend on managing customer account information, and had been looking for a way to help our customers better access their own passwords, addresses and specific information about their accounts. The Froonze team have been so responsive to our initial questions, and very helpful in implementing refinements to how the app displays information that is particular to our customers. The app itself is a fantastic addition to our store, and will help our customers to better manage their account details, so that they don’t have to wait for us to do it on their behalf. We love that this app can easily show specialized pages to customers with a certain tag, and how it works with metafields. Thanks so much for all your help, Max!

Susan Connor New York
United States
12 days using the app
Froonze Limited replied November 16, 2023

Thank you so much for your review! We are so happy we could help you optimize your customer account workflow.