Customer Accounts Concierge

Customer Accounts Concierge

Reviews (255)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance the shopping experience, boosting customer satisfaction and sales with features like custom forms, loyalty programs, and wishlists. It offers a flexible pricing structure and supports diverse needs such as custom registration and profile management. The app is noted for its fast and reliable performance, and customer support is praised for its responsiveness and effectiveness in handling queries and custom requests.

January 3, 2024

Perfect for shopify. The best part is the support, fast and effective!

Scan Me
Portugal
3 months using the app
Froonze Limited replied January 4, 2024

Thanks so much for your review!

March 8, 2024

Amazing support, very user friendly app, and any requests that we had were implemented into our website within a few hours. Highly recommend!!

GOLF Partner USA
Japan
3 days using the app
Froonze Limited replied March 10, 2024

Thank you for your review!

April 23, 2024

Great app and amazing customer service. I recommend!

Fraktal
Slovenia
3 months using the app
Froonze Limited replied April 24, 2024

Thanks for your review!

January 5, 2024

Great App and event greater support!! They responded quickly and efficiently and even went the “extra mile” to help me out!
Can’t thank them enough!

MOMU&CO
Spain
23 days using the app
Froonze Limited replied January 6, 2024

Thanks so much for your review!

April 16, 2024

I wish i had found this app sooner! Awesome customer accounts and amazing support from the team!

Microgreens
Portugal
5 days using the app
Froonze Limited replied April 17, 2024

Thanks so much for your review! We also wish more merchants knew about our app :)

April 11, 2024

STreamlined our operations and makes it much much easier to deal with tickets.

Greenery Galaxy
United States
28 days using the app
Froonze Limited replied April 12, 2024

Thanks for your review!

February 9, 2024

Support is extremely quick and responsive. They were able to provide custom requests that we had at no extra charge. Very great at what they do and appreciate the promptness!!

the rice factory New York
United States
2 days using the app
February 28, 2024

The customer service is above and beyond, very timely and hands on. They also really know Shopify. I installed the app, and at the time time was having a totally unrelated problem on Shopify that was freaking me out. It came up in my customer service chat with these folks, and they had a ton of advice for how to solve it, even though it had nothing to do with their app. You can tell they are committed to the success of the app and want to solve any issues that come up as quickly as possible. It's a real pleasure to find real humans behind these tools!

Ravenhill Studio
United States
About 6 hours using the app
Froonze Limited replied February 29, 2024

Thank you so much for such a warm review! :)

Edited April 21, 2024

The service is very fast and amazing

Womenue
India
About 1 month using the app
Froonze Limited replied April 22, 2024

Thanks for your review!

January 9, 2024

Great, this software helped me solve my problem. And they solve problems quickly and efficiently. thank you so much

mywallify
Hong Kong SAR
10 days using the app
Froonze Limited replied January 10, 2024

Thanks so much for your review!