Customer Accounts Concierge

Customer Accounts Concierge

Reviews (260)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance the shopping experience, boosting customer satisfaction and sales with features like custom forms, loyalty programs, and wishlists. It offers a flexible pricing structure and supports diverse needs such as custom registration and profile management. The app is noted for its fast and reliable performance, and customer support is praised for its responsiveness and effectiveness in handling queries and custom requests.

February 28, 2024

The customer service is above and beyond, very timely and hands on. They also really know Shopify. I installed the app, and at the time time was having a totally unrelated problem on Shopify that was freaking me out. It came up in my customer service chat with these folks, and they had a ton of advice for how to solve it, even though it had nothing to do with their app. You can tell they are committed to the success of the app and want to solve any issues that come up as quickly as possible. It's a real pleasure to find real humans behind these tools!

Ravenhill Studio
United States
About 6 hours using the app
Froonze Limited replied February 29, 2024

Thank you so much for such a warm review! :)

April 23, 2024

Great app and amazing customer service. I recommend!

Fraktal
Slovenia
3 months using the app
Froonze Limited replied April 24, 2024

Thanks for your review!

April 16, 2024

I wish i had found this app sooner! Awesome customer accounts and amazing support from the team!

Microgreens
Portugal
5 days using the app
Froonze Limited replied April 17, 2024

Thanks so much for your review! We also wish more merchants knew about our app :)

June 25, 2024

Great app, and the support team is fast and professional! Definitely using this app for other stores!

My Store
Sweden
About 4 hours using the app
Froonze Limited replied June 26, 2024

Thanks so much for your review!

April 11, 2024

STreamlined our operations and makes it much much easier to deal with tickets.

Greenery Galaxy
United States
28 days using the app
Froonze Limited replied April 12, 2024

Thanks for your review!

Edited April 21, 2024

The service is very fast and amazing

Womenue
India
About 1 month using the app
Froonze Limited replied April 22, 2024

Thanks for your review!

April 25, 2024

Fast support!

Naot USA Testing
United States
17 days using the app
Froonze Limited replied April 26, 2024

Thanks for your review!

January 25, 2024

C'est clairement la meilleure app surtout pour le programme fidélité ! L'équipe de support est super réactive, franchement merci.

Spliff ®
France
1 day using the app
Froonze Limited replied January 26, 2024

Merci beaucoup pour votre avis! Nous sommes très heureux de savoir que vous avez aimé notre programme de fidélité!

June 4, 2024

Ottimo servizio di assistenza veloce e concreto consigliato!

GIOYAL
Italy
3 months using the app
Froonze Limited replied June 5, 2024

Grazie mille per la tua recensione!

January 17, 2022

Awesome app, great customer support. I hope it remains free. Also, awaiting the new updates! I recommend.

Sexikinis Swim
United States
Almost 3 years using the app
Froonze Limited replied January 26, 2022

Thank you so much!