Customer Accounts Concierge

Customer Accounts Concierge

Reviews (260)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance the shopping experience, boosting customer satisfaction and sales with features like custom forms, loyalty programs, and wishlists. It offers a flexible pricing structure and supports diverse needs such as custom registration and profile management. The app is noted for its fast and reliable performance, and customer support is praised for its responsiveness and effectiveness in handling queries and custom requests.

January 28, 2022

Great little app. Makes the customer account page look so much better and professional. I like how it's free and you only pay for the add-on's that you need. Their support was great too - I had a small issue where it wasn't installing properly on my store but they sorted the issue out in no time. I definitely recommend this app to anyone, even if you don't purchase the add-ons.

Sea Ninja
New Zealand
Almost 2 years using the app
Froonze Limited replied February 3, 2022

Thank you so much for your review! We are so happy you liked the look and add-on system of our app!

January 11, 2023

I've been using this app for a few months now and so far it's been great. support is very helpful and knowledgeable as well. Thank you :)

Apparelee
United States
Over 1 year using the app
Froonze Limited replied January 11, 2023

Thank you so much for your review!

March 14, 2022

I used this app to improve customer's account on my store and i'm loving it. really simple installation, really fast support and working really well. love it!!!!

PEITA
Brazil
Over 1 year using the app
Froonze Limited replied March 14, 2022

Thank you so much for your review!

January 19, 2023

Super easy to implement and has some great integrations. We ended up using a Shopify page that had a form on it and it wasn't loading, they fixed it really fast for us. Great customer service and a great app. If you're looking to take your customer profiles to the next level this is it!

Freemans Car Stereo
United States
Over 1 year using the app
Froonze Limited replied January 19, 2023

Thanks so much for your review! Let us know if you need anything else

November 24, 2022

Nous venons d'installer cette application sur l'ensemble de nos stores et nous en sommes ravies ! Elle est superbe, très pratique et le service client est au top.

Memo Paris
France
Over 1 year using the app
Froonze Limited replied November 24, 2022

Thank you so much for your review! We are excited to have all of your stores using our app!

April 25, 2022

Great app to customise customer account page with wishlist feature. Had some questions about the installation and they were very helpful support and received prompt responses.

Zanteia
Hong Kong SAR
Over 1 year using the app
Froonze Limited replied April 25, 2022

Thanks so much for your review! We are happy you liked our new Wishlist plugin!

December 26, 2021

Great app i hope they keep it free, and I wish they had these features already: Wishlist
Add custom pages of your choice to the menu
Social logins
Recently viewed products
Smile rewards tab

Harford Road Liquors
United States
Over 1 year using the app
Froonze Limited replied January 26, 2022

Thank you so much!

November 19, 2022

This app is just what we needed, easy to install and use. A perfect portal for our customers to manage their shop experience, see existing orders and create a wishlist. I would give 5 for this alone. But I give 5 PLUS for the level of service and speedy response these guys give. We wanted them to adapt the app with some changes... no problem...immediate... Brilliant!!!

Express Pergolas
United Kingdom
Over 1 year using the app
Froonze Limited replied November 19, 2022

Thank you so much for your review! We are happy we could find a simple custom solution that suits your needs.

March 31, 2023

The app is easy to use and the customer support team is extremely fast to respond to my query and solve my issue within two eamils.
Would recommend them!

PawPrint Central
United Kingdom
Over 1 year using the app
Froonze Limited replied March 31, 2023

Thanks so much for your review!

December 22, 2022

Great app and Customer service was patient and resolved my issue quickly (almost immediately)! very helpful !

eagleeye_shop
Taiwan
Over 1 year using the app
Froonze Limited replied December 22, 2022

Thank you so much for your review! Let us know if you need anything else