Customer Accounts Concierge

Customer Accounts Concierge

Reviews (260)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to enhance the shopping experience, boosting customer satisfaction and sales with features like custom forms, loyalty programs, and wishlists. It offers a flexible pricing structure and supports diverse needs such as custom registration and profile management. The app is noted for its fast and reliable performance, and customer support is praised for its responsiveness and effectiveness in handling queries and custom requests.

November 13, 2024

Very nice clean looking app with all the basic features and customization that I was searching for. Works perfectly with Shopify and my new Symmetry theme. I highly recommend this app. Thank you!

Island Life Essentials
United States
5 months using the app
Froonze Limited replied November 15, 2024

Thanks so much for your review!

January 2, 2025

Terrific customer support during install and go live process.
Alexandru was a huge help and I would recommend their team if you are comparing apps.

DmaxStore
United States
2 months using the app
Froonze Limited replied January 4, 2025

Thanks so much for your review!

January 9, 2025

Great app that comes with advanced features. Also customer support reacts quick and helped us with resetting customer points after we did an incorrect import of orders.

Hombli
Netherlands
5 months using the app
Froonze Limited replied January 10, 2025

Thanks so much for your review!

October 5, 2024

Love this app and the support team as well! The shopify accounts page is too basic and this really helps make it look more organized and professional. The support team has been very helpful and are quick to respond to requests, they helped me customize how the buttons behave to better align with my strategy. I will look into adding more of their plug ins very soon! Really recommend!

Kai and Co. Studios
United States
3 months using the app
December 19, 2024

This Accounts Concierge app brings many enhanced features to customer accounts. The app is clean and well-designed, giving us the ability to create a professional customer account with customizable menus and integration with other apps. Customer service is excellent. I truly appreciate the time Alexandru took to help configure and recommend settings. I strongly recommend this app!

Yahoo-IP!
United States
6 days using the app
Froonze Limited replied December 22, 2024

Thanks so much for your review!

September 23, 2024

What a well rounded app! Lots to work with here. Makes the customer backend much prettier and easier to navigate. The loyalty program is quite robust and flexible. Super helpful customer service too! We had many customizations needed and they were so helpful and guided us through them all. Would definitely recommend!

Barefoot Venus Wholesale
Canada
3 months using the app
Froonze Limited replied September 25, 2024

Thanks so much for your review! We are happy to hear you liked our loyalty program!

September 26, 2024

I really like this app, it has a few things bundled together, and is worth the price. Note that each feature is going to be an add on, but overall, you are getting a well thought out app that works really well. Support for the little issues I has was prompts and very helpful.

ORN ACTIVEWEAR
Mexico
24 days using the app
Froonze Limited replied September 27, 2024

Thanks so much for your review!

January 7, 2025

Great Support! Highly customizable app. Works great and the support is perfect. Thank you very much!

VINOSAS
Germany
22 days using the app
Froonze Limited replied January 8, 2025

Thanks so much for your review!

September 26, 2024

Excellent help from Alexandru!! I subscribed to wish list, loyal programme, social login and cancel button, needed to fix some code to use the features. However, I had zero coding skills, so I reached out to their customer care team. Alexandru was very responsive, patient and proactive in problem-solving. He configured the features in the way I wanted, and I love how it looks on my website now. I am more than grateful for the help and definitely recommand this app. It has quite some great features that assist a pleasant shopping experience for consumers, and it is clean.

Thank you again Alexandru for your help!

Pearlita
Netherlands
14 days using the app
Froonze Limited replied September 27, 2024

Thanks so much for your review!

November 15, 2024

Love this app so far, the customer service is amazing!
I'm still on the free trial but will probably end up sticking with the service, as I find the pricing pretty fair for what you get.
If you're looking to spice up your customer accounts page like I was, you should get this app. It totally transformed the look and functionality of my site/accounts page. I mainly chose this app for the wishlist plug-in but there's so much more you can do. It's also really simple to use and set up, even if you're not tech-savvy. When I had a question, support was quick to respond and walked me through the steps in an easy to understand way. They even helped out with a few extra things, which I am very grateful for! 12/10

Sorella
United States
About 5 hours using the app
Froonze Limited replied November 16, 2024

WOW! Thanks so much for such an awesome review! We are excited to receive a 12/10 rating :)