Reviews (2,003)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to notify customers when out-of-stock items are available again, boosting sales and improving customer satisfaction. The app supports notifications for specific product variants, streamlining communication and ensuring relevance. Its setup is straightforward, integrating seamlessly with various themes, and includes features like waitlist management and targeted email notifications that enhance lead capture and conversion. Merchants also praise the reliable performance and the responsive, helpful customer support team, which quickly resolves issues related to theme integration and customization.

Edited October 5, 2021

Fijne app die veel sales oplevert! Makkelijk te installeren met veel opties voor een mooie weergave die past bij de look & feel van de shop en goede en snelle klantenservice, aanrader voor elke shop.

Hipvoordeheb.nl
Netherlands
Over 1 year using the app
Edited July 14, 2021

This app has been great for my business. When I restock items they instant sell. Had a couple glitches and customer support was great as well. Highly recommend!

Tea Runners
United States
Over 1 year using the app
October 22, 2020

We Moved to this App because the previous app we were using, was not offering all the functionalities this one does. Very complete App, that let us export all the informations we need for Analytics. Work very well and really easy to use. Customer service was very quick, helpful and kind. All what requested and needed was done. I really recommend this App. Great Job !

n°74 E-Shop
Spain
Over 1 year using the app
February 24, 2021

This app has been really valuable to capture emails and interest in our out of stock products. We haven't used all the features but so far it's great and the support has been excellent.

Throne Boss Australia
Australia
Over 1 year using the app
February 26, 2021

This app was soo EASY to set up and the team was so helpful! They're available 24/7 as well which is a huge bonus when running an online business.

Wild Junkie Boutique
United States
Over 1 year using the app
June 9, 2021

Just started using this app and straight away loved it! The out of notification box seamlessly fit into my theme style and looks fantastic! The team is also amazing, i had two different notify me buttons showing (but i didn't realise) so they messaged me and removed the other one for me! Perfect service! Couldn't fault it. 100% recommend

Peachay
Australia
Over 1 year using the app
August 1, 2021

I installed the app - on a Sunday afternoon - and I needed some help configure the location of the button. I contacted support via the chat window and they responded immediately. The fixed the problem within minutes. This is outstanding support and deserves full-throated applause. Great job.

Common Housefly
United States
Over 1 year using the app
March 27, 2021

This is an excellent app which provides an easy to use Back In Stock notification service. The customer support is fantastic and they go above and beyond to fix issues & listen to feedback. Worth the price and highly recommended!

LANSHIN
United States
Over 1 year using the app
December 29, 2020

The online chat help team were very useful and helped me with my issue straight away. Good for someone with limited knowledge.

Arctic Army
United Kingdom
Over 1 year using the app
April 9, 2020

We added Back-in-stock to our store a couple of months ago and it was working really well until a bug appeared which affected the activation of the 'notify me' button which appears on top of the 'buy now' button when an item is out of stock. Luckily when this started to happen we had a fresh restock of inventory so we could live without it for a period of time, but just in the last couple of days 09/04/2020, our stock levels have started to get low and we needed it back asap. Getting in touch with the customer service was really easy and they responded to my messages very quickly. The only criticism I would make of the experience was the turnaround time for the bug fix. I am not sure of the complexity of the work but it took the guts of 2 weeks to sort, which would have been a disaster if our best sellers ran out of stock during that period. Good news is the problem has been solved just in time. Kruttika, in particular, was great and persisted with the investigation and eventually got things working as normal. One thing I really like about the app is how it mimics the appearance of your theme and matches, font size, colour, button shape etc. A lot of apps don't and look like a wart on the theme. We have a modern Shopify theme called Streamline and it looks like its part of the original design. Finally, I wish that some of the features from the premium were accessible in the cheaper packages because we can't justify $50 dollars a month to edit the email template or for the FB pixel. Overall, really happy the app and I would recommend if you're looking for back-in-stock customer notification app and worth the $14.99 a month.

Sara Da Silva Brazilian Sportswear
United Kingdom
Over 1 year using the app