Customer.guru Net Promoter NPS
- Pricing
-
Free plan available
- Rating
- 4.6 (54)
- Developer
- Customer.guru
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Track segmented customer satisfaction with Net Promoter Score-based surveys
See how your customers are satisfied depending on the product they ordered, date of their first purchase (Christmas? Black Friday?), number of orders they placed with you, their geographic location and others. Discover trends in your customers' opinions.
- Installation takes 30 seconds
- Radically more survey responses thanks to smart follow-ups
- Embed testimonials and reviews
Languages
English
Works with
- desk
- facebook ads
- google analytics
- slack
- zapier
- zendesk
Categories
Customer behavior
Marketing and sales
Visuals and reports
Display options
Ways to collect reviews
Pricing
Choose the plan that best fits your business.
Free
Free
Features
- survey up-to 5 users per month
Hobbyist
$50 / month
Features
- survey up-to 1,000 users per month
Small Business
$150 / month
Features
- survey up-to 5,000 users per month
Advanced
$250 / month
Features
- survey up-to 10,000 users per month
- designed for Shopify PLUS
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (54)
Customer guru NPS gives a good general over view of customer satisfaction. It would be helpful if we were able to follow up on the feedback and ask "why do you feel this way" which would give deeper insight.
Straightforward, good UX. Would recommend to others, I especially liked the simplicity of the analytics. Y
Easy to configure. Working in less than 5 min. Great app for improving customer experience in our online store.
Support
App support provided by Customer.guru.
Resources
Developer
Launched
August 31, 2016
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