Customer.guru Net Promoter NPS
- Pricing
-
Free plan available
- Rating
- 4.7 (195)
- Developer
- Customer.guru
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Track segmented customer satisfaction with Net Promoter Score-based surveys
See how your customers are satisfied depending on the product they ordered, date of their first purchase (Christmas? Black Friday?), number of orders they placed with you, their geographic location and others. Discover trends in your customers' opinions.
- Installation takes 30 seconds
- Radically more survey responses thanks to smart follow-ups
- Embed testimonials and reviews
Languages
English
Works with
- zapier
- slack
- google analytics
- facebook ads
- desk
- zendesk
Categories
Customer behavior
Marketing and sales
Visuals and reports
Display options
Ways to collect reviews
Pricing
Free
Free
- survey up-to 5 users per month
Hobbyist
$50 / month
- survey up-to 1,000 users per month
Small Business
$150 / month
- survey up-to 5,000 users per month
Advanced
$250 / month
- survey up-to 10,000 users per month
- designed for Shopify PLUS
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (195)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its effective customer feedback collection through simple surveys, noting higher response rates and ease of setup. Features like customizable questions, automated reminders, and detailed feedback are particularly valued. The app supports feedback from both online and in-person customers and is praised for its reliable performance and responsive support. Some concerns exist about pricing and customization options.
We love hearing customer reviews, good or bad, so collecting feedback via this app helps us to become a better company.
A lot of our orders are bespoke which can take upto 28 days to fulfil, so it would be nice if we could change the scheduling of the automated emails to better fit our style of business.
So far we are loving it! It shows really well on our site. Really helps with customer follow-up. You should try it for your store.
Nice little app. Easy to install and use. Would recommend to any small site starting up and wanting to create a good impresion.
Support
App support provided by Customer.guru.
Resources
Developer
Launched
August 31, 2016